Account Management Associate (Customer Success Specialist) - Taipei

Role overview Lalamove is looking for an Account Management Associate (Customer Success Specialist) in Taipei. This role focuses on supporting customers and making sure they get the most value from the Lalamove platform. As part of the Customer Success team, the position involves regular client interaction, identifying client needs, and offering solutions th…

Crypto.com is expanding its team in Taipei and is searching for a Senior Growth Manager, Paid Search. This position centers on leading paid search and app marketing campaigns across global markets, with a focus on driving user acquisition and campaign performance. Role overview As Senior Growth Manager, Paid Search, the role involves managing a wide portfolio of search accounts and overseeing campaigns on platforms like Google Ads and Apple Search Ads (ASA). The position requires quick execution, a sharp eye for growth opportunities, and a willingness to experiment with new strategies. Collaboration with both internal teams and external vendors is a key part of the job. What you will do Develop, manage, and optimize paid search campaigns for international audiences Oversee search accounts using Google Ads and Apple Search Ads Identify and test new approaches to boost user acquisition and growth Work closely with internal stakeholders and external partners to improve campaign results Stay up to date with trends and technologies in paid search and app marketing Requirements Significant experience in paid search and app marketing Deep knowledge of Google Ads and Apple Search Ads Track record managing large, complex account portfolios Strong analytical skills and initiative in campaign optimization Comfort working in a technology-driven, fast-moving setting Benefits Access to advanced technical support and resources from both internal teams and external partners Ongoing product development and innovation Opportunities for both personal and professional advancement

Join Canonical as a Silicon Alliances Ecosystem Development ManagerAt Canonical, we are at the forefront of open-source technology, leading the way with Ubuntu—the fastest growing enterprise Linux and the preferred platform for cloud computing solutions. Our mission is to empower enterprises to fully embrace open-source technologies, from the Linux kernel to advanced infrastructure solutions like OpenStack and Kubernetes, and beyond to analytics, data security, and serverless computing.Our Silicon Alliances Team collaborates with top semiconductor firms to integrate open-source adoption with cutting-edge optimizations, maximizing the potential of each new chip. Together with our partners, we develop joint product roadmaps, drive delivery, create go-to-market strategies, and innovate business models that enable unique hardware solutions while ensuring robust product life-cycle support, all grounded in our best-in-class Ubuntu environment. Our ultimate aim is to deliver a seamless deployment, maintenance, and development experience across all hardware from cloud to edge.We are seeking a passionate and driven individual who has a strong interest in both hardware and software technologies and aspires to grow within business development. We have openings for early career to senior level positions, encompassing a range of responsibilities from small exploratory partnerships to managing our largest strategic alliances.If you excel at navigating complex technical challenges, are quick to learn, and can design solutions and strategies across global teams, this role may be the perfect fit for you.Location: Our working model is hybrid, combining on-site presence in our Taipei office with remote work flexibility. The role involves global travel for sprints, events, and partner meetings.

Join Coupang in Revolutionizing Shopping Experiences!At Coupang, we are reimagining the shopping experience with the ambition that every customer is awed from the moment they open our app to when their orders are delivered to their doorstep.Our services in Taiwan include Rocket Delivery, which offers next-day delivery for a wide selection of goods at affordable prices. We also provide Rocket Cross-Border, delivering millions of popular products from Korea, the United States, and beyond, ensuring fast international shipping.We are actively seeking talented individuals to lead Coupang’s expansion in Taiwan. This is a unique opportunity to be part of Coupang's growth journey in Taiwan, creating a world where customers ask themselves, 'How could I live without Coupang?'Position: Retail Brand Management (Buyer)Main Responsibilities:Identify and develop suppliers, including completing all necessary documentation, and establishing plans with KPI management structures to drive performance.Procurement of goods, focusing on fast-moving consumer goods.Negotiate with suppliers to achieve favorable pricing.Manage supplier relationships and product assortments.Create an effective and accurate system to monitor procurement orders.Submit weekly procurement order reports to management, including invoice numbers for completed transactions.Collaborate with the management team to ensure all deliveries meet specified orders and report any delays or stock shortages.

As a Principal in Brand Management at Coupang, you will play a pivotal role in shaping our brand strategies and driving the growth of our partnerships with distributors. Your expertise in market analysis and brand positioning will enable you to lead initiatives that enhance our brand presence and competitive edge.

About WPP Media WPP is at the forefront of creative transformation, harnessing the power of creativity to shape better futures for our people, our planet, our clients, and the communities we serve. Discover more at wpp.com. WPP Media embodies WPP’s global media collective. In a landscape where media permeates every aspect of life, we unite the best platforms, talents, and partners to create boundless opportunities for growth. Explore more at wppmedia.com. About Mindshare: A Premier WPP Media Brand At Mindshare, we are committed to delivering Good Growth for our clients. As 'Growth Architects,' we cultivate growth that benefits all stakeholders—enhancing outcomes for people, the planet, and businesses—by leveraging media with intention. This strategic approach fosters deeper consumer connections, builds trust in brands, and yields superior results for everyone involved. Role Summary and Impact Develop and implement best practices and procedures for media planning and operations. Establish actionable objectives and KPIs, and devise measurement methodologies for all briefs. Oversee tracking and measurement of projects and campaigns against agreed KPIs and media efficiencies. Provide expert guidance to the team on the planning, operations, and optimization of digital campaigns. Collaborate closely with internal stakeholders to ensure seamless campaign execution. Keep the team and clients informed about new trends and changes in the media landscape (e.g., innovative media vendors, emerging ad formats, etc.). Skills and Experience 5-7 years of experience working in a media agency. Proven leadership experience, guiding a small team. Experience collaborating with diverse stakeholders, including suppliers, advertising/marketing agencies, media owners, and internal specialists. Proficient in media planning and buying across all platforms, with substantial knowledge of digital media. Deep understanding of the industry, business dynamics, brands, and consumer behavior during client interactions. Strong thought leadership and the ability to craft compelling digital narratives.

About Appier Appier is an innovative technology firm that specializes in AI-driven platforms designed to help enterprises tackle intricate business challenges. Established in 2012 by a dedicated team of computer scientists and engineers, Appier provides three primary cloud solutions: Advertising Cloud, Personalization Cloud, and Data Cloud. About the Business Enablement Team The Business Enablement team is an integral part of the Growth and Marketing organization, working collaboratively with Product, Sales, and Customer Success teams to foster business growth. Position Overview As the Assistant Manager of Business Enablement, you will play a crucial role in developing and implementing strategies aimed at business enablement, with a strong emphasis on go-to-market initiatives, sales training, and knowledge sharing about our products. This position requires close cooperation with cross-functional teams to grasp Appier's offerings, identify target audiences, and develop buyer personas. Your contributions will empower our sales team to articulate a consistent and persuasive narrative to our clients, underscoring the value of our products for digital marketers. Key Responsibilities Support Strategy Development: Assist in crafting and executing business enablement strategies that align with organizational goals. Process Optimization: Discover opportunities to enhance business processes, boosting efficiency and productivity. Cross-Functional Collaboration: Collaborate with Sales, Marketing, and Operations to deploy enablement initiatives seamlessly. Training & Development: Organize training programs to equip teams with essential skills and knowledge. Performance Monitoring: Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of enablement activities and suggest improvements. Resource Management: Support the management of business enablement tools and resources, ensuring they are up-to-date and utilized effectively.

We are seeking a dedicated Cybersecurity Product Architecture and Risk Management Expert to join our dynamic team in Taipei. In this role, you will engage in comprehensive risk assessments, develop and implement robust cybersecurity frameworks, and ensure that our products meet stringent security standards. You will collaborate closely with cross-functional teams to enhance our security posture and provide expert guidance on best practices.

As a pivotal member of our Product Marketing team, the Product Marketing Manager will collaborate closely with the Head of Product Marketing to develop and execute strategies that position and promote ManageBac+, our premier Learning Management System (LMS) tailored for International Baccalaureate (IB) workflows. This role is crucial in integrating the perspectives of Product, Marketing, Sales, and Customer Success, thereby enhancing the visibility and understanding of ManageBac’s capabilities among schools. You will spearhead compelling go-to-market (GTM) initiatives designed to drive product adoption and engagement through impactful campaigns.The ideal candidate will bring a robust background in the education sector, ideally with a focus on the International Baccalaureate, and possess a passion for refining their product marketing expertise. You will create engaging, audience-centric content such as landing pages, blogs, emails, and social media posts, while working collaboratively with cross-functional teams from product development to client experience, ensuring cohesive product awareness and customer satisfaction.Exceptional copywriting skills and the ability to craft persuasive narratives that resonate with customer needs and pain points are essential. We encourage applications from former educators with experience in IB or international curricula.

Join Coupang, a leading e-commerce company, as a Principal in Supply Chain Program Management with a focus on in-stock strategies. In this pivotal role, you will drive the efficiency and effectiveness of our supply chain operations, ensuring that our customers have access to the products they want, when they want them. You will lead cross-functional teams, utilize data-driven insights, and implement innovative solutions to optimize inventory management and enhance customer satisfaction.

Join Allergan Aesthetics, a global leader in medical aesthetics, as a Field Sales Manager overseeing our operations in Central and South Taiwan. In this role, you will be responsible for driving sales strategies, fostering strong relationships with healthcare professionals, and ensuring the successful promotion of our innovative aesthetic products.

About Appier Appier is a leading software-as-a-service (SaaS) provider leveraging artificial intelligence (AI) to enhance business decision-making processes. Established in 2012 with the vision of democratizing AI, our mission focuses on converting AI capabilities into tangible returns on investment by creating intelligent software solutions. With a presence in 17 offices across the Asia-Pacific, Europe, and the United States, Appier is proudly listed on the Tokyo Stock Exchange under ticker number 4180. For more details, visit www.appier.com. About the Role We are seeking a data-driven and collaborative professional to fill the role of Senior RTB Advertising Optimization Product Manager. In this position, you will collaborate with data scientists and campaign managers to enhance the performance of Real-Time Bidding (RTB) campaigns through model improvements, strategic insights, and effective cross-team collaborations. You will have the chance to conduct large-scale A/B testing on billions of ad requests each day, identify critical performance signals, and guide optimization strategies based on real-time data and industry trends. This role is perfect for an individual who is enthusiastic about advertising technology, machine learning applications, and performance marketing.

Coupang is expanding its operations in Taiwan, introducing services that make shopping more convenient and accessible. The company’s “Rocket Delivery” offers next-day shipping on a wide range of products at competitive prices, while “Rocket Oversea” provides free international shipping on millions of items from Korea, the U.S., and other countries. As Coupang grows in Taiwan, the team seeks experienced professionals to support this development. This is an opportunity to contribute to a service that aims to become an essential part of daily shopping for customers in Taiwan. Role overview The Senior Supply Chain Manager - S&OP Planning & Forecasting will focus on strengthening Coupang’s supply chain operations in Taipei. This role centers on planning and forecasting to ensure efficient product delivery and customer satisfaction. What you will do Lead sales and operations planning (S&OP) to align supply with customer demand Develop and manage forecasting processes to support next-day and international shipping services Work closely with cross-functional teams to improve supply chain performance in Taiwan Requirements Experience in supply chain management, with a focus on planning and forecasting Strong analytical and organizational skills Ability to collaborate with teams across different functions

Coupang operates in Taiwan with a focus on fast, reliable delivery. Customers benefit from Rocket Delivery for next-day shipping and Rocket Oversea for free international shipping on a broad range of items from Korea, the U.S., and beyond. Role overview The Senior Supply Chain Manager - S&OP Planning & Forecasting is based in Taipei, Taiwan. This position leads the Sales & Operations Planning process for Coupang's Taiwan operations, ensuring the business continues to grow smoothly. The manager oversees the entire planning cycle, making sure infrastructure, staffing, and inventory align with changing customer demand. What you will do Lead the S&OP process for Coupang Taiwan, coordinating planning across teams. Forecast daily, weekly, and monthly volumes, then match these forecasts to available operational capacity. Act as a network gatekeeper to help the business scale efficiently without exceeding capacity. Automate manual processes to streamline workflows and support ongoing growth. Requirements Experience managing supply chain planning, S&OP, or forecasting processes. Ability to oversee the full planning cycle and coordinate across teams. Strong skills in process automation and workflow improvement. Comfort working in a growing, high-volume environment.

IP Operations Shift Manager Coupang is redefining the shopping experience, aiming to amaze each customer from the moment they access the Coupang app to the instant their order arrives at their doorstep. Our offerings in Taiwan include “Rocket Delivery,” providing next-day delivery for a vast range of products at competitive prices, and “Rocket Oversea,” which enables free international shipping on millions of top-selling items from Korea, the U.S., and beyond. We are seeking talented individuals to help us spearhead Coupang’s growth in Taiwan. This is a remarkable opportunity to contribute to Coupang’s expansion and to create a world where our customers ponder, “How did I ever manage without Coupang?” Role Overview The IP Operations Team functions as a strategic safeguard dedicated to maintaining brand integrity and trust within the marketplace. We implement a dual-layered strategy of proactive defense and forensic verification, including IP Monitoring to eliminate counterfeits and Seller Gating to assess distribution channels. Our team also oversees high-stakes Appeals and IPR enforcement, performing forensic audits of supply chain documentation to resolve disputes and reduce legal risks. As an IPO Shift Manager, you will be responsible for the daily execution of our Intellectual Property protection mission. Reporting directly to the IPO Manager, you will lead a team of agents in a dynamic, shift-based environment. Your objective is to ensure that every ticket—whether it involves counterfeit detection, seller gating assessment, or IPR reporting—is addressed with accuracy, efficiency, and complete adherence to Coupang’s standards. You will act as a mentor, people manager, and operational specialist. What will you do? Lead and manage a team of quality assurance agents, ensuring operational efficiency and adherence to standards. Oversee the processing of tickets related to counterfeit detection and seller gating. Conduct training and development for team members to enhance performance. Collaborate with other departments to streamline processes and improve service delivery.

Role overview Nielsen Company is looking for a Customer Success Manager II based in Taipei. This is an entry-level position focused on supporting customers and helping them achieve their objectives. The role centers on regular communication with both clients and internal teams to ensure customers have a positive experience with Nielsen's services. What you will do Manage assigned customer accounts and act as the main point of contact Handle client inquiries and deliver solutions tailored to their needs Collaborate with internal teams to refine and improve products and services Support customer satisfaction and encourage long-term loyalty Collaboration This position requires working closely with clients and colleagues from different departments to understand needs and enhance the overall customer experience.

Join Lalamove, a trailblazer in the logistics sector, where we are revolutionizing the delivery experience by bridging the gap between customers and drivers through cutting-edge technology. Our platform provides an exceptionally fast and user-friendly method for booking delivery and moving services, whether from the comfort of home, the workplace, or while on the move. We embody the concept of O2O (Online to Offline) in our daily operations! As a prominent global on-demand delivery platform, Lalamove connects millions of delivery partners to fulfill countless orders every day. With over 1,600 dedicated employees across Southeast Asia and Latin America, our 10-year journey has seen us achieve unicorn status in 2018, backed by reputable venture capitalists, and we continue to experience remarkable growth.Our core values drive our success: a Passion for serving local communities, empowering small and medium enterprises (SMEs) and our driver partners; Execution and Grit, which set us apart as we relentlessly pursue excellence; and Humility, fostering a culture of continuous improvement through learning from others.At Lalamove, we recognize the strength of community. Our technology connects millions of drivers and customers daily, facilitating the transport of essential goods. We excel in delivery, ensuring a seamless and speedy process. Since 2013, we have directly confronted the logistics industry's challenges, pioneering innovative solutions to meet global delivery demands. Our vision is to enhance community connectivity and simplify urban living by ensuring rapid and convenient goods circulation. We achieve this through a ‘glocal’ strategy, crafting a robust operations team that tailors our offerings to local business networks and delivery contractors, while ambitiously expanding our global footprint.

Nielsen Company is looking for a Customer Success Manager II in Taipei. This position is open to recent graduates as well as those with up to two years of experience. The main focus is helping clients reach their business goals using Nielsen's data analytics and insights. Key responsibilities Collaborate with clients to understand their specific business needs and objectives Provide solutions that fit each client's goals Support clients in maximizing the value they receive from Nielsen's services Develop and sustain strong, long-term relationships with clients Requirements Up to two years of professional experience (applications from fresh graduates are welcome) Clear and effective communication skills A mindset focused on customer needs Interest in data analytics and client service

SonicWall, a leader in cybersecurity solutions, is seeking a Principal Quality Engineer to join our dynamic team in Taipei, Taiwan. In this pivotal role, you will spearhead quality assurance initiatives, ensuring our products meet the highest standards of performance and security. You will collaborate with cross-functional teams to design and implement effective testing strategies and frameworks that drive excellence in product development. Your expertise will be crucial in identifying areas for improvement, developing automated testing processes, and mentoring junior engineers. If you have a passion for quality and a commitment to continuous improvement, we want to hear from you.

Join Appier as a Machine Learning Engineer Intern and gain hands-on experience in the exciting field of artificial intelligence. You will work alongside our talented engineering team to develop innovative machine learning models and algorithms that drive our products forward. This internship is an excellent opportunity to apply your academic knowledge in a real-world setting while learning from industry experts.