French-Speaking Customer Service Representative

About ZURUZURU is dedicated to revolutionizing industries, challenging conventional norms, and driving change through groundbreaking innovation and advanced automation. Our initiatives span various sectors: ZURU Toys are redefining play; ZURU Tech is leading the next construction revolution; and ZURU Edge is innovating new-generation FMCG brands to better me…

About ZURUZURU is dedicated to transforming industries and fostering innovation through groundbreaking advancements in automation. Our diverse operations include ZURU Toys, which are redefining play; ZURU Tech, which is at the forefront of the building revolution; and ZURU Edge, which is developing cutting-edge FMCG brands to cater to the needs of contemporary consumers.Established in 2003 by the Mowbray brothers, Nick and Mat, who are recognized as EY Entrepreneur of the Year and members of the World Entrepreneur Hall of Fame, ZURU has rapidly expanded to a workforce of over 5,000 individuals across more than 30 locations worldwide.As one of the largest toy manufacturers globally, our award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns, and Smashers. Additionally, our global FMCG brands encompass MONDAY Haircare, Millie Moon, RASCALS, BONKERS Pet Treats, DAISE Beauty, and GUMI YUM Surprise, among others!Position OverviewIn the role of Customer Service Representative (German-speaking) at ZURU, you will serve as the primary liaison for our customers, delivering outstanding service and resolving inquiries. Your responsibilities will include providing product information, processing orders, troubleshooting issues, and ensuring customer satisfaction by effectively addressing concerns.Position ImpactAt ZURU, our Customer Service Representative position is crucial for driving both immediate and long-term success, grounded in our principles of collaboration, continuous improvement, and thorough preparation for success. This role focuses on achieving customer satisfaction by building strong relationships, upholding ethical standards, and addressing issues with complete transparency. In the short term, it establishes trust and creates real value for our customers, reinforcing our dedication to excellence.Looking forward, the role of CSR helps us to make significant improvements, continually enhancing processes and experiences that matter most to our customers. It embodies ZURU’s ethos of prioritizing good human interactions, ensuring we consistently strive to do better for our customers, partners, and our team.Roles & Responsibilities

Role overview Veeam Software seeks a Sales Development Representative for Strategic Accounts based in Warsaw, Poland. The position centers on developing business with French-speaking clients and supporting growth in the strategic segment. What you will do Identify and qualify new business opportunities within strategic accounts Engage with potential clients in French, presenting Veeam’s value proposition clearly Work closely with sales and marketing teams to help shape strategies that expand market share and improve customer satisfaction Requirements Fluency in French Interest in technology sales

Join our dynamic team at NielsenIQ as a Junior Client Solution Architect, where your expertise in client solutions will make a significant impact. In this role, you will collaborate closely with clients to understand their needs and deliver tailored solutions that drive their success. Your proficiency in French will be a key asset as you engage with our diverse clientele.

Join The Nielsen Company as a Business Development Representative specializing in the German-speaking market. In this dynamic role, you will be responsible for driving business growth through strategic outreach and relationship building. Utilize your language skills to engage with clients and elevate our brand presence in the region.

Join Our Team!At Ria Money Transfer, a proud member of Euronet Worldwide, Inc. (NASDAQ: EEFT), we specialize in innovative financial solutions. We provide fast, secure, and affordable international money transfers to millions of customers worldwide. Our services extend to currency exchange, mobile top-ups, bill payments, and check cashing, ensuring a seamless omnichannel experience. With over 600,000 locations across almost 200 countries and territories, we are committed to opening new opportunities for a better everyday life.We believe in creating a world where individuals can build the lives they dream of, regardless of their background. Every customer, family, and community matter to us.About the RoleAs a Bilingual Customer Service Representative, you will play a crucial role in delivering exceptional service to our Polish-speaking clients. Your responsibilities will include addressing inquiries, resolving complaints, and ensuring a positive customer experience.Key Responsibilities:Responding to incoming calls and emails from Polish-speaking customers regarding their transactions, needs, or concerns.Actively listening to customers, demonstrating empathy for their issues, and providing effective solutions in Polish.Building and maintaining strong relationships with Polish-speaking clients and colleagues based on trust and reliability.Utilizing company software and tools effectively to assist customers while maintaining accurate documentation.Meeting performance metrics and departmental goals while consistently delivering outstanding customer service.Recommending appropriate products or services to Polish-speaking clients based on their needs.

Role overview MSX International is hiring an Italian-speaking Automotive Technical Helpdesk Agent in Warsaw. The role focuses on assisting automotive clients by addressing technical questions and helping to resolve their issues. Success in this position requires strong communication skills in Italian and a good grasp of automotive concepts. Key responsibilities Answer technical questions from automotive clients Offer guidance and troubleshooting support Contribute to a positive client experience Apply both Italian language skills and automotive knowledge in daily tasks Requirements Fluency in Italian Solid understanding of automotive topics Clear and effective communication skills Ability to work onsite in Warsaw Location This position is based in Warsaw.

About ZURUZURU is committed to redefining industries through groundbreaking innovation and automation. Our diverse pillars include ZURU Toys, which reimagine play; ZURU Tech, which is shaping the future of construction; and ZURU Edge, which is leading the charge in next-gen FMCG brands.Founded in 2003 by the EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has rapidly expanded to over 5,000 team members across 30+ global locations.As one of the largest toy manufacturers worldwide, we proudly offer renowned brands such as Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns, and Smashers. Our FMCG portfolio includes MONDAY Haircare, Millie Moon, RASCALS, BONKERS Pet Treats, DAISE Beauty, GUMI YUM Surprise, and many more!Position OverviewIn your role as the Customer Service Representative (CSR) Manager at ZURU, you will spearhead the customer service team, ensuring it operates in harmony with the company's mission and delivers exceptional customer interactions. You will design and implement strategies to enhance team efficiency, streamline operations, and boost customer satisfaction. Furthermore, you will serve as a pivotal link between various departments, promoting collaboration and continuous improvement.Position ImpactAt ZURU, the CSR Manager holds a vital leadership role in fostering ongoing customer success, deeply embedded in our core values of teamwork, continuous improvement, and proactive excellence. This position exceeds mere customer satisfaction by cultivating a high-performing team that builds strategic partnerships, upholds ethical standards, and addresses customer concerns with transparency.In the immediate term, the CSR Manager will build trust and deliver outstanding value, reinforcing our dedication to customer excellence. Looking ahead, this role will champion ongoing process enhancements, improve customer experiences across all touchpoints, and lead an exemplary onboarding program for new team members, embodying ZURU's commitment to innovation and relentless pursuit of improvement. The CSR Manager will exemplify our values by nurturing a team that consistently surpasses customer expectations.

Join the dynamic team at Domino's Pizza, where our mission is to deliver delicious pizza and exceptional customer service! As a Customer Service Representative, you will be the face of our brand, engaging with customers and ensuring their orders are completed accurately and in a timely manner. Your role will be critical in creating a positive experience that keeps our customers coming back for more!In this position, you will handle customer inquiries, manage orders, and work collaboratively with your team to provide top-notch service. If you have a passion for food and enjoy interacting with people, this is the perfect opportunity for you!

Join a dynamic and rapidly growing international marketing firm that stands as a key player in the iGaming sector, with a strong commitment to expanding its footprint across Asia. Our team specializes in comprehensive market research, strategic business planning, and executing high-impact digital marketing campaigns that keep our clients at the forefront of this highly competitive industry.As a VIP Customer Support Representative, you will:Engage with customers through live chat or email, addressing inquiries related to account management, payments, gaming, bonuses, and navigating our platform.Provide clarity on betting odds, settlement processes, and the calculation of winnings.Assist customers with deposit, withdrawal, and other payment-related issues.Ensure customer compliance with regulatory standards, including age verification, responsible gambling limits, and local legislation.Support customers in establishing limits for deposits, bets, or losses, and offer resources for responsible gambling.

Key Responsibilities• Manage customer inquiries and technical support requests from clients and partners.• Deliver accurate information rapidly, ensuring effective communication tailored to the customer's technical understanding.• Assist customers with product and service inquiries, adhering to established call handling protocols.• Strive for timely resolution of customer issues while upholding the highest quality standards in every interaction.• Escalate service-related problems to the appropriate department as per client processes when necessary.• Ensure adherence to the Data Privacy and Security Policy.• Foster positive communication with colleagues, customers, and other stakeholders.

Join our dynamic team at Vonage as a Sales Development Representative specializing in API and CPaaS solutions. In this exciting role, you will leverage your excellent communication skills and keen interest in technology to engage potential customers and drive business growth. Your primary responsibility will be to generate leads and nurture relationships with prospective clients, ensuring a smooth transition to our sales team.As a key player in our sales strategy, you will utilize your fluency in German to interact with clients across the DACH region, helping them understand the value of our innovative communication solutions. If you are motivated, results-oriented, and eager to make an impact, we want to hear from you!

Join our dynamic team at NielsenIQ as a Junior Client Operations Analyst, where your analytical skills and proficiency in French will play a pivotal role in supporting our clients. In this entry-level position, you will be responsible for assisting in the management of client operations, ensuring that our services meet the highest standards of quality.As a Junior Client Operations Analyst, you will collaborate closely with various departments and contribute to the enhancement of our operational processes. Your responsibilities will include data analysis, client communication, and reporting, all while fostering a culture of continuous improvement.

Join our dynamic team at YIT Group as a Customer Service Specialist in Warsaw. In this pivotal role, you will be the first point of contact for our valued customers, ensuring their needs are met with professionalism and efficiency. You will manage inquiries, resolve issues, and provide exceptional support that enhances customer satisfaction.The ideal candidate will possess strong communication skills, a commitment to customer service excellence, and the ability to work collaboratively within a team. Your contributions will be integral to fostering positive customer experiences and maintaining our reputation for outstanding service.

Join our dynamic team at TransPerfect Games as a French Localization Games Tester in Warsaw! This freelance position is your chance to combine your passion for gaming with a rewarding career in the gaming industry.As a leader in tailored video game services, TransPerfect Games delivers a comprehensive array of solutions that includes translation, functional testing, localization testing, certification, focus group testing, player support, cybersecurity, tool development, art design, game writing, GDPR consultancy, and voice-over recording.We collaborate with over 1,000 renowned global game developers and publishers. We are seeking skilled Game Localization QA Testers fluent in French to assist our clients in addressing localization challenges. You will be testing everything from indie hits to AAA titles!If you have:A genuine enthusiasm for gaming;An eye for detail;Excellent proficiency in identifying errors in terminology, grammar, punctuation, and linguistic style in French;A willingness to learn and accept constructive feedback;The ability to provide high-quality, timely testing to enhance our clients' games;A commitment to excellence and a desire to contribute to the gaming industry;We invite you to turn your gaming passion into a profession. This is your opportunity to embark on a new career path in the exciting world of gaming!Important Details:This is a mandate contract position.You must have the right to work in Warsaw and provide necessary documentation. Candidates must be Polish citizens, EU citizens, permanent residents, or hold a valid work permit/Visa.This is an onsite role requiring presence in our Warsaw office during core business hours (Monday to Friday, 8 hours per day).

Role overview Growetalents is hiring a VIP Customer Support Representative based in Warsaw. This position acts as the primary contact for VIP clients, managing their requests and ensuring each interaction meets a high standard of service. What you will do Respond promptly and professionally to inquiries from VIP customers Work to resolve issues efficiently, aiming to address concerns on the first contact whenever possible Develop and maintain strong relationships with VIP clients Represent Growetalents with a commitment to quality and attention to detail Requirements Dedication to providing excellent customer service Ability to manage multiple priorities comfortably Strong communication skills Interest in building rapport and trust with clients This role focuses on supporting VIP customers and making a positive impact on their experience at Growetalents.

Company OverviewMyDr, a part of the Docplanner group, which includes brands like ZnanyLekarz, is a team of technology enthusiasts dedicated to developing and enhancing advanced software for managing Electronic Medical Documentation (EMD) and comprehensive clinic management.Since 2017, we have successfully established ourselves as a leader in cloud-based EMD solutions within the medical software market in Poland. Our product is utilized daily by nearly 50,000 users who ensure the safety of medical practices across the country.We are currently looking for a dedicated individual to join our Customer Care team in Warsaw.Your ResponsibilitiesProvide multi-channel support to our users in their daily operations using MyDr and dr100 applications through email, chat, and remote calls.Communicate with the IT department regarding error reporting, verifying messages, and informing users about solutions or the implementation of their ideas.Conduct training sessions and provide guidance to users on how to effectively operate our software.Regularly collect feedback regarding the functionality of our software to ensure ongoing improvements in efficiency.The Ideal CandidateProactively seeks solutions to current problems and takes initiative.Possesses strong communication skills, enabling them to engage in productive discussions and effectively extract key information from users.Has a solid understanding of the Windows environment and can patiently explain its functions to less experienced users.Is a team player who values collaboration; you can count on support from your colleagues, just as they can rely on you — together, we aim for the same goal!What We OfferSecure employment under a contract of employment – the first 3 months will be in the office (onboarding period) to become familiar with the team and tools, after which there is an option for a hybrid work model (3 days remote / 2 days in the office)....

Join our dynamic team as a Customer Service Bookkeeper and help us deliver exceptional service to our clients while managing their financial records. This fully remote position allows you to work from the comfort of your home while contributing to our mission of providing top-notch customer service. We are looking for a detail-oriented individual who is passionate about bookkeeping and customer engagement.

Join Sensor Tower, the premier provider of competitive intelligence for the mobile and digital marketing landscape. Our solutions empower leading brands—ranging from independent companies to Fortune 500 giants—to make informed decisions in the mobile app ecosystem. We cater to diverse industries including mobile gaming, finance, travel & hospitality, and entertainment, with our insights frequently referenced by top-tier media outlets such as The Wall Street Journal, Forbes, and Bloomberg. About the Role: As an Account Manager at Sensor Tower, you will harness our powerful platform to deliver strategic insights to our Enterprise clients. Your deep understanding of the mobile app market will guide clients in their competitive research and pivotal business decisions. This role presents the opportunity to become a thought leader in the mobile industry while collaborating with senior executives. You will be an integral part of our EMEA Account Management team, seeking a candidate who embodies strong communication skills, self-motivation, and an entrepreneurial mindset. Fluency in Russian, both written and spoken, is essential as you manage and grow our EMEA client portfolio.

As a Customer Service Consultant/Specialist, you will collaborate with us to drive innovation in the telemedicine and insurance industries.We are looking for an individual who is:empathetic, understanding, and discreet,meticulous and organized,possessing a communicative level of English,familiar with Microsoft Office Suite; knowledge of tools such as Slack, Monday, and Miro is a plus,experienced in customer or patient service, or eager to gain experience in this area,flexible and open to various shifts, including weekends and holidays, as our work schedule accommodates them.Key ResponsibilitiesProviding customer service to both individual and business clients through various channels: phone, email, chat,Creating reports and summaries,Proposing innovative solutions for platform functionality,Organizing treatment through consultation calendar management,Collecting feedback from clients and medical professionals,Handling complaints and reporting discrepancies to doctors,Ensuring proper medical documentation processes,Collaborating within the operational team,Working flexible hours in a shift-based schedule from 07:00 to 23:00 (including weekends and holidays).Our Core Values:Proactive approach: We seek individuals who embrace change.Critical thinking: We encourage questioning existing processes in pursuit of better solutions.Data-driven decisions: Our choices rely on concrete data.Startup mentality: We value speed and readiness to prototype new solutions.Results-oriented: We prioritize delivering value and celebrate our achievements over the time spent on tasks.Transparency: We maintain open and honest communication, giving and receiving constructive feedback.Sense of urgency: We act promptly, focusing on rapid goal attainment.What We Don’t Tolerate:Ignoring problems.Lack of engagement in testing new initiatives.Making decisions based on outdated data and inflexibility.Avoiding responsibility.Stagnation and reliance on previously effective methods.Resistance to change.Lack of transparency.Poor time management and lack of urgency.Benefits:Exciting work in a young team within a rapidly growing startup.Access to training and knowledge bases.B2B or commission contract options.Opportunity for remote work.