Junior Customer Service Specialist for B2B

Twisto, a fintech company in Warsaw, develops products for business clients and is hiring a Junior Customer Service Specialist for B2B support. This role is based in Warsaw with a hybrid work option, at least one day per week in the office at Żelazna 59a. What you will do Communicate with B2B clients primarily via email and chat. Respond to questions, handle…

Join our dynamic team as a Customer Service Specialist where you will play a pivotal role in delivering exceptional customer service. In this position, you will address customer inquiries, resolve issues, and manage complaints efficiently. This role involves working two shifts, including weekends and holidays, so flexibility is essential. Ideal candidates will possess outstanding communication and multitasking skills, strong problem-solving abilities, and a dedication to providing top-notch customer service.

At Telemedi, a leader in the healthcare sector, we employ developers, doctors, and other experts to create innovative solutions that enhance patient experiences. Our mission is to leverage technology to provide everyone with convenient and immediate access to healthcare.As a Quality Control Specialist in Customer Service, you will oversee the performance of consultants in our call center.We are looking for a candidate who:exhibits exceptional organizational skills,is personable and empathetic,has prior experience in a call center environment, which is a plus.What will your responsibilities include?Analyzing calls made by call center consultants to continuously improve customer service quality (70% of your work time);Conducting daily selection and recruitment of call center staff (20% of your work time);Reporting work results (10% of your work time).

Join our team at Arby's as a Customer Service Cashier! In this role, you will be the face of our restaurant, providing exceptional service to our customers. You will take orders, manage transactions, and ensure a friendly and welcoming atmosphere. If you enjoy working in a fast-paced environment and are passionate about delivering great experiences, we want to hear from you!

Join Asana’s dynamic Sales team, where our mission is to forge efficient pathways to cultivate successful, long-term customer relationships, ensuring profitability and satisfaction. Utilizing a bottom-up enterprise sales model, we empower numerous small clients to grow into larger successes, serving as the vital voice of our customers to the product team. We strive to identify and eliminate technical, educational, and competitive barriers that hinder our growth.We are on the lookout for a driven and adaptable Corporate and Enterprise salesperson to enhance our CEE team. This pivotal role will fuel the Asana revenue engine through innovative strategies and a vibrant approach, aiding in the continuous scaling of our business while maximizing value for our clients. You will collaborate with a talented team dedicated to helping current and prospective customers fully harness the capabilities of Asana and effective work management.This position is based in our Warsaw office, operating under a hybrid schedule. Standard in-office days are Monday, Tuesday, and Thursday, while most Asana employees enjoy the flexibility of working from home on Wednesdays. Fridays may also offer the option to work from home, contingent on your role and team collaboration needs. If you are in the interview process for this role, your recruiter will provide more details regarding in-office expectations.Our employees in Poland are employed under a contract of employment.

Join Our Dynamic Team at PayU!As a Customer Service Specialist, you will play a crucial role in enhancing our customers' experience. Your primary responsibilities include addressing inquiries, resolving issues, and ensuring every customer interaction is positive. If you excel in communication and thrive in fast-paced environments, we encourage you to take the next step in your career and apply today!

Join MicroStrategy as a Senior Customer Success Manager, where you will play a pivotal role in ensuring our customers achieve their desired outcomes through our innovative analytics platform. In this position, you will leverage your expertise in customer relationship management and your fluency in German to foster strong client partnerships and drive adoption of our solutions.

Join Our Dynamic Remote Team as a Customer Engagement SpecialistAre you passionate about sharing your opinions and contributing to meaningful research? Usasurveyjob is seeking motivated individuals to participate in paid surveys and research from the comfort of your home. Become a valued member of our Poland Market Research Panel today!As a part of our research initiatives, you have the flexibility to engage in studies either online or in-person, making this a fantastic opportunity to earn additional income as a data entry clerk.Compensation:Earn money by participating in surveys from home. Choose from various payment methods including PayPal, direct checks, and online gift card codes. Enjoy opportunities to earn additional rewards!Key Responsibilities:Engage in online surveys and studies by following provided instructions. Participate in research focus groups. Review and utilize products or services as needed for studies.Requirements:A working camera on your smartphone or a webcam on your desktop/laptop is essential. Reliable internet access is a must. Must be enthusiastic about participating in diverse research topics. Ability to comprehend and follow both written and verbal instructions.Benefits:Participate in engaging discussions both online and in-person. Enjoy the convenience of working from home without a commute. No minimum hourly commitment required, making it ideal for part-time work. Receive free samples from our partners in exchange for your feedback. Be among the first to test products before they hit the market.This position is perfect for anyone seeking flexible, part-time work from home. No prior experience is necessary. This is an excellent opportunity to earn supplemental income through remote work.*Please note that this is a part-time opportunity for earning extra income and should not be viewed as a full-time job.Apply Now:If you are self-motivated, comfortable working independently, and enjoy roles such as email customer support, data entry, and product evaluation, we want to hear from you!Individuals from various backgrounds, including data entry, telemarketing, customer service, sales, and administrative roles, are encouraged to apply.Visit the following link to apply: http://track.usasjbtracking.com/5eac231bc6fe19000125635a

SKELAR is a Ukrainian venture builder dedicated to creating international tech businesses. Together with co-founders, we assemble strong teams to thrive in global markets. Currently, SKELAR has a portfolio of several businesses across various niches, from EdTech to marketplaces. Our companies rank among the top startups and product companies in Ukraine, achieving the highest positions in the App Store and developing platforms used by millions worldwide. Our innovations have been featured in TechCrunch, Wired, and other global media. We take pride in our robust team of over 1,000 specialists with great expertise and ambitious goals. Our people are our most valuable asset, and we strive to build businesses with the best talents in the market.We are currently seeking a Spanish-Speaking Operations Manager to join our partner company TENTENS Tech, which develops social discovery platforms for over 20 million users worldwide. Their pace and scale are sustained by deep expertise in analytics, high-load systems, and performance marketing.At TENTENS Tech, our team consists of more than 250 individuals, each acting as a CEO in their role and contributing to the collective outcome. We operate with a 10/10ths approach: focused on our goals, asking the right questions along the way, and never settling for 'good enough' — only maximum performance and beyond. If you recognize yourself in this description and are ready to accelerate with us, let’s connect!Challenges Awaiting You: The LatAm region is rapidly growing, leading to an increase in processes and tasks, while the demands remain consistently high. This role sits at the intersection of Business Development and Operations: understanding business objectives while ensuring operational processes yield stable results is crucial.Your Impact:Operational efficiency of the LatAm branch: speed and quality of request responses, discipline regarding statuses and deadlines.Operational support for BizDev: approving/processing requests from CSMs, overseeing processes, and ensuring compliance with agreements.Creation and management of new communication channels in Spanish: ensuring relevance, documenting decisions, and outlining next steps.Process optimization: identifying bottlenecks, proposing and implementing improvements, standardizing scalable practices.What We Value:Must-Have:Spanish: confident conversational level C1 (daily written and verbal communication required).

About PayU PayU is at the forefront of the payment and Fintech industry, operating in over 50 rapidly growing markets across Asia, Central and Eastern Europe, Latin America, the Middle East, and Africa. As part of the Prosus group, one of the world's largest tech investors, we are transforming the online buying and selling experience for more than 300,000 merchants and millions of consumers worldwide.As a premier online payment service provider, we offer over 400 payment methods and PCI-certified platforms, facilitating approximately 6 million transactions daily. Join our dynamic team as a Customer Service Specialist!In this role, you will field inquiries, resolve issues, and ensure every customer interaction is a positive experience. If you're an excellent communicator who thrives in a fast-paced environment, we invite you to take the next step in your career and apply today!

About Zowie:At Zowie, we're transforming the way businesses engage with their customers. We envision a future where AI Agents manage all customer interactions, providing instant, personalized, and outstanding experiences.We believe that AI Agents signify the next significant technological evolution, and Zowie is at the forefront of this movement. Leading brands such as Costco, DocMorris, Monos, Decathlon, and InPost rely on our AI Agents to spearhead their customer care initiatives, effectively managing millions of conversations each month.Having gained substantial traction in both Europe and the US, we are on the lookout for dynamic, business-oriented individuals to join our Sales Development team. If you are an outgoing and organized individual with a competitive spirit, this could be your ideal role.Joining Zowie as a Sales Development Representative offers a fantastic opportunity to receive training and a real-world introduction to the realm of high-quality B2B sales. Mastering outbound sales is a valuable life skill that can benefit you even if you choose not to pursue a career in sales. It teaches resilience in the face of rejection and emphasizes the importance of meaningful interactions with potential clients.Interested? We’d love to hear from you!

Join our team as a Junior Operations Specialist in Customer Support, where you'll play a vital role in ensuring our clients receive exceptional service. As a member of our dynamic team, you will assist in resolving customer inquiries, maintaining operational efficiency, and contributing to a positive customer experience. Fluency in Chinese is essential for this position. If you're passionate about helping others and eager to grow your career in a supportive environment, we want to hear from you!

Dentons Business Services EMEA serves as the operational backbone of Dentons, the world's largest law firm, delivering unparalleled service to clients throughout Europe, the Middle East, and Africa. Our EMEA business services team is integral to enhancing efficiency, fostering innovation, and promoting collaboration within the global network.At Dentons, we are dedicated to providing top-notch support to legal professionals through innovative solutions. Our vibrant and diverse team works cohesively to offer a comprehensive range of services, including finance, IT, human resources, marketing, and more. We take pride in cultivating a culture that embraces continuous improvement and adaptability.Position Summary:We are in search of a proactive Senior Cash Collection Specialist fluent in German, with a minimum of 5 years of relevant experience. The ideal candidate will possess a robust financial acumen, exceptional problem-solving abilities, and the capacity to work independently while mentoring junior team members.Primary Responsibilities:Oversee and enhance the cash collection process while ensuring high customer service standards.Devising strategies to elevate collection rates.Address complex client inquiries and collaborate closely with Partners.Track KPIs and initiate process enhancements.Provide support to colleagues in resolving intricate cases.Uphold compliance with company policies while ensuring service excellence and quality standards.Engage with Local Finance teams and various stakeholders effectively.

PayU operates as a payment and fintech company in over 50 markets, including Asia, Central and Eastern Europe, Latin America, the Middle East, and Africa. As part of the Prosus group, PayU supports more than 300,000 merchants and processes millions of transactions each day. The company’s PCI-certified platforms offer over 400 payment methods to consumers and businesses worldwide. This Warsaw-based position centers on delivering customer service for PayU clients. The Polish Customer Service Specialist answers inquiries, resolves issues, and manages complaints in a 24/7 operational environment. The role values clear communication, adaptability, and a strong focus on customer satisfaction. Key responsibilities Respond to customer inquiries and requests Resolve issues and address complaints Work within a 24/7 operational framework Maintain a high standard of customer satisfaction Requirements Excellent communication skills in Polish Ability to multitask and manage priorities Strong problem-solving skills Dedication to helping customers Location Warsaw, Poland

Join MSX International as an English Speaking Automotive Technical Support Advisor! In this role, you will provide top-notch technical assistance and solutions to automotive clients, ensuring they receive the highest level of customer service. Your expertise will help customers navigate technical challenges, while also enhancing their overall experience with our products.

The Customer Trust Expert position at Asana in Warsaw focuses on supporting users and maintaining a trustworthy experience. This role involves direct interaction with customers, addressing their concerns, and making sure community standards are consistently upheld. Key responsibilities Respond to customer questions and resolve issues through direct communication Ensure users follow community guidelines to foster a positive environment Contribute to a better user experience by communicating thoughtfully and professionally

MSX International is looking for an English-speaking Automotive Technical Helpdesk Agent to join the team in Warsaw. This position centers on supporting clients in the automotive sector by handling technical inquiries and helping resolve automotive-related issues. Key responsibilities Answer technical questions from clients and customers Offer guidance and solutions for automotive challenges Apply technical knowledge and customer service skills to provide clear, helpful support Location This role is based in Warsaw.

Role overview Superhuman Platform Inc. is looking for a Customer Support Manager to join the Warsaw hub. This position oversees a team dedicated to providing reliable service and support for clients. The manager shapes methods to improve customer satisfaction, addresses challenging client concerns, and keeps the support process running smoothly. What you will do Lead and mentor the customer support team Create and refine strategies to increase customer satisfaction Handle escalated or complex client issues directly Maintain a seamless support experience for clients Location This role is based at the Warsaw hub.

Role overview Mattel, Inc. is seeking a Customer Fulfillment Coordinator based in Warsaw. This position manages the full process of customer orders, from receiving requests to ensuring successful delivery. The coordinator supports Mattel’s commitment to strong customer service and satisfaction throughout each stage of the order cycle. What you will do Process and monitor customer orders to make sure deliveries are accurate and on schedule Coordinate with internal teams to organize fulfillment activities Handle customer questions and resolve any order-related concerns Identify opportunities to streamline fulfillment processes and enhance the customer experience Collaboration This role works closely with colleagues from various departments to maintain smooth fulfillment operations and address any challenges that arise during the order process.

Join Mercier Consultancy, a forward-thinking company in the cloud solutions sector, as we seek skilled Polish-Speaking B2B Cloud Sales Agents to enhance our team in Poland. We offer a generous relocation package to qualified candidates who are eager to elevate their careers in the thriving cloud sales industry.In this vital role, you will work closely with our Polish-speaking clients, helping them comprehend and utilize our cloud solutions to optimize their business operations. Your B2B sales expertise will be essential in fostering client engagement and ensuring high levels of customer satisfaction throughout the sales journey.Key ResponsibilitiesEngage with Polish-speaking clients to assess their needs and present customized B2B cloud solutions.Conduct engaging product demonstrations and educate clients on the advantages of our offerings.Support the entire sales process from prospecting to closing deals.Address client concerns and provide practical solutions to enhance their experience.Keep thorough records of client interactions and sales activities.Collaborate with internal teams to gather insights and improve service delivery.Stay informed about industry trends and product updates to effectively communicate with clients.