About the job
The Field Service Engineer II at Intuitive Surgical in Phoenix focuses on supporting customers who use robotic surgical systems. The main responsibility is to keep these systems running smoothly in clinical environments by handling installation, maintenance, and repairs. Reliable equipment performance is essential for patient care, and this role helps ensure that hospitals and clinics can deliver effective treatments.
What you will do
- Install robotic surgical systems at customer locations
- Carry out routine maintenance and troubleshoot technical issues
- Diagnose and repair equipment to reduce downtime
- Work directly with clients to address service needs and support satisfaction
Impact
Field Service Engineers contribute to the delivery of advanced medical technology by supporting surgical teams and helping improve patient outcomes. The work ensures that robotic surgical equipment meets performance standards and is ready for use when needed.

