About the job
The Field Service Engineer II at Intuitive Surgical, based in Lexington, plays a key role in supporting robotic surgical systems at customer locations. This position involves providing technical assistance and performing hands-on service to ensure systems operate reliably for clinical teams. Responsibilities include installation, ongoing maintenance, and repairs to keep equipment functioning at a high standard.
What you will do
- Install, maintain, and repair robotic surgical systems at customer sites
- Diagnose technical problems and apply effective solutions
- Collaborate with customers and internal teams to resolve service requests
- Verify that equipment meets required performance and safety standards
Requirements
- Strong analytical and troubleshooting abilities
- Experience with complex technical equipment
- Comfort working with different teams and stakeholders
- Interest in healthcare technology

