Qualifications
As a Forward Deployed Engineer (AI Agent), you will spearhead the deployment of cutting-edge AI agents designed to tackle real-world problems faced by our clients. Collaborating closely with both customers and our software and machine learning teams, you will ensure impactful AI implementations and contribute to the ongoing enhancement of our core AI platform. Your responsibilities will include developing intelligent AI solutions, seamlessly integrating them with external systems, and providing hands-on technical support to guarantee successful deployments. This role demands strong engineering capabilities, adaptability, and excellent customer interaction skills. If you are a self-motivated, analytical individual eager to apply AI in practical scenarios, we want to hear from you!
About the job
Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of the contact center. Our innovative platform integrates advanced AI with human expertise, enabling contact centers to extract valuable customer insights, streamline processes, and empower teams to operate more efficiently. Founded by the visionary Sebastian Thrun, known for his groundbreaking work with Google X, Waymo, and Udacity, Cresta's leadership team includes CEO Ping Wu, co-creator of Google Contact Center AI, and Tim Shi, an early member of OpenAI.
Be part of our exciting journey to revolutionize the workforce with AI. The future of work is at Cresta!
About Cresta
Cresta is at the forefront of AI-driven solutions, transforming customer service and contact center operations. With roots in the esteemed Stanford AI lab, we leverage the latest technologies to empower teams and enhance customer interactions.