Founding Deployment Strategist

LovableBoston

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in Customer Success, account management, or solution consulting within SaaS or AI sectors. Demonstrated success in driving adoption, renewals, and expansion for Enterprise and Strategic accounts. Technical proficiency to partner with tech teams in scoping, architecting, and deploying large-scale custom solutions. Exceptional communication skills to translate technical features into valuable business outcomes. Experience in conducting onboarding, quarterly business reviews (QBRs), and developing success plans with various stakeholders. Ability to navigate ambiguity and adapt in a fast-paced, high-growth environment. Bonus: Familiarity with developer tools or AI-native products.

About the job

Why Choose Lovable?

At Lovable, we empower everyone to create software using AI. With over 2 million users across 200+ countries, our platform is transforming the software development landscape. This is a unique chance to redefine digital creation in a growing company based in Boston and Stockholm. We pride ourselves on our culture of ownership, speed, and collaborative spirit, seeking individuals who are passionate, efficient, and ready to make a significant impact.

Qualifications

Proven experience in Customer Success, account management, or solution consulting within SaaS or AI sectors.
Demonstrated success in driving adoption, renewals, and expansion for Enterprise and Strategic accounts.
Technical proficiency to partner with tech teams in scoping, architecting, and deploying large-scale custom solutions.
Exceptional communication skills to translate technical features into valuable business outcomes.
Experience in conducting onboarding, quarterly business reviews (QBRs), and developing success plans with various stakeholders.
Ability to navigate ambiguity and adapt in a fast-paced, high-growth environment.
Bonus: Familiarity with developer tools or AI-native products.

Your Responsibilities

Champion Customer Success & Adoption initiatives.
Manage post-sale success including onboarding, adoption, renewals, and account expansion for key clients.
Develop and implement success plans that align with client goals and product strengths.
Facilitate value realization through proactive check-ins, QBRs, and enablement sessions.
Monitor health scores, usage, and adoption metrics to pinpoint risks and opportunities.
Serve as a strategic advisor, guiding clients on best practices and new features.

About Lovable

Lovable is at the cutting edge of software creation, enabling anyone to build software with AI technology. Over 2 million users in more than 200 countries use Lovable to turn their ideas into functional products quickly. Our team, based in Boston and Stockholm, is dedicated to fostering a culture of ownership, speed, and collaboration, making this a unique opportunity to significantly impact the digital landscape.

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