Qualifications
The ideal candidate will possess:A minimum of 2 years of experience in a supervisory role within the hospitality industry. Exceptional customer service and communication skills. Strong problem-solving abilities and attention to detail. A passion for hospitality and a desire to lead by example. Fluency in English and Spanish; additional languages are a plus.
About the job
Join our dynamic team as a Front Desk Supervisor at Accor in the vibrant city of Barcelona. In this pivotal role, you will be the face of our esteemed establishment, ensuring that all guests receive a warm welcome and exceptional service. Your leadership will inspire a team of front desk associates, maintaining the highest standards of hospitality and operational excellence.
You will manage front desk operations, coordinate guest check-ins and check-outs, address inquiries, and resolve any issues that arise during their stay. Your attention to detail and commitment to guest satisfaction will play a key role in creating memorable experiences for our visitors.
About Accor
Accor is a global leader in hospitality, committed to providing exceptional experiences for our guests. With a portfolio of renowned brands, we pride ourselves on our dedication to service excellence, innovation, and sustainable practices. Join us and be part of a team that values diversity, creativity, and growth.