About the job
The Front Desk Supervisor at Auberge Resorts Collection in Austin leads the front desk team and plays a key role in shaping each guest's arrival experience. This position manages the daily flow of front desk operations, provides direction to staff, and ensures guest needs are met as they arise.
Key Responsibilities
- Supervise front desk activities and maintain smooth operations during each shift.
- Offer guidance and assistance to front desk staff to help deliver attentive guest service.
- Act as the primary contact for guest questions and requests at the front desk.
- Respond to guest inquiries and resolve concerns quickly and professionally.
