Auberge Resorts Collection logoAuberge Resorts Collection logo

Front Desk Supervisor

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess a minimum of 2 years of experience in a supervisory role within the hospitality industry, along with a keen understanding of front desk operations. Strong communication and interpersonal skills are essential, along with a commitment to delivering a high level of customer service. A Bachelor's degree in Hospitality Management or a related field is preferred.

About the job

The Front Desk Supervisor at Auberge Resorts Collection in Austin leads the front desk team and plays a key role in shaping each guest's arrival experience. This position manages the daily flow of front desk operations, provides direction to staff, and ensures guest needs are met as they arise.

Key Responsibilities

  • Supervise front desk activities and maintain smooth operations during each shift.
  • Offer guidance and assistance to front desk staff to help deliver attentive guest service.
  • Act as the primary contact for guest questions and requests at the front desk.
  • Respond to guest inquiries and resolve concerns quickly and professionally.

About Auberge Resorts Collection

Auberge Resorts Collection is a luxury hospitality company known for its exceptional service and stunning locations. We are committed to creating unforgettable experiences for our guests, and our team is at the heart of this mission. Join us and be part of a brand that values excellence and innovation in the hospitality industry.

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