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German-Speaking Implementation Consultant - Aftersales

KeyloopCzech (Prague)
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Fluency in German and English is required. Proven experience in a consulting or implementation role, preferably within the automotive or technology sectors. Strong understanding of DMS, Manufacturer Systems, and related technologies. Excellent communication and interpersonal skills to effectively engage with diverse stakeholders. Ability to manage multiple projects and priorities in a fast-paced environment. Problem-solving mindset with a focus on delivering exceptional customer experiences.

About the job

Join Keyloop, where we connect dealers, manufacturers, technology providers, and car buyers.
We empower automotive dealers and manufacturers to embrace digital transformation by developing innovative technology that enhances car sales and ownership experiences.
 
Utilizing advanced technology, we integrate our clients' systems, departments, and locations. Our open technology platform is shaping the future of the automotive industry, enabling clients to operate more efficiently, boost profitability, and provide exceptional customer experiences. Are you ready to make an impact?
 


Role Overview

As an Implementation Consultant, you will serve as a key resource for both Keyloop and its customers in the designated region. Your responsibilities will include developing and maintaining expertise in delivery requirements for various products, including Dealer Management Systems (DMS), Manufacturer Systems (MS), Country Specifics (CS), and Keyloop's partner applications. You will collaborate with Project Managers and Leads to ensure project activities are executed to meet quality standards and timelines outlined in contractual agreements.

You will engage with customers both remotely and on-site, working alongside other Keyloop teams to ensure thorough discovery, documentation, configuration, training, and post-implementation support in accordance with Keyloop's Surestart deployment methodology.

Additionally, you will participate in product reviews to facilitate ongoing skills development and maintain knowledge management resources to meet current and anticipated business needs and outcomes.

About Keyloop

At Keyloop, we are at the forefront of the automotive industry's digital transformation. Our innovative technology connects various stakeholders, empowering car dealerships and manufacturers to enhance their operations and customer service. Join us in shaping the future of automotive technology.

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