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Greek-Speaking Customer Solutions Consultant - Relocation to Sofia

Mercier ConsultancyPleven, Pleven Province, Bulgaria
On-site Full-time

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Experience Level

Experience

Qualifications

RequirementsFluent in Greek and English, both written and spoken. Your native language and nationality must be clearly indicated in your CV or Cover Letter. Strong customer service focus coupled with problem-solving skills. Exceptional interpersonal and communication abilities. Capability to work autonomously as well as collaboratively in a team setting. Detail-oriented with a solution-driven mindset. Previous experience in customer support or consulting is a plus. Willingness to relocate to Sofia, Bulgaria with full relocation assistance.

About the job

Join Mercier Consultancy as a Greek-Speaking Customer Solutions Consultant in Sofia, Bulgaria, and enjoy a fully supported relocation. In this pivotal role, you will serve as the main contact for Greek-speaking clients, delivering customized solutions that enhance client satisfaction and loyalty.

Working in a dynamic and collaborative environment, you will address client inquiries, troubleshoot issues, and provide personalized support tailored to individual client needs. This position not only offers fantastic career growth prospects but also includes a comprehensive relocation package.

Key Responsibilities

  • Deliver prompt and effective support to Greek-speaking customers.
  • Assess client needs and propose customized solutions.
  • Work closely with internal teams to resolve client issues swiftly.
  • Keep detailed records of client interactions and the actions taken.
  • Identify opportunities for improvement based on customer feedback.
  • Assist in onboarding and training new clients.
  • Stay abreast of company products, services, and industry trends.

About Mercier Consultancy

Mercier Consultancy is a forward-thinking organization dedicated to providing exceptional customer service solutions. We pride ourselves on our collaborative culture and commitment to professional development, making us a great place for career advancement.

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