About the job
Anthropic is hiring a Head of Customer Programs to guide key initiatives that improve customer experience and strengthen long-term relationships. This role shapes programs that reflect Anthropic’s mission and values, ensuring customers consistently receive high-quality service and support.
What You Will Do
- Design and lead customer programs that promote engagement and satisfaction
- Work with teams across the company to incorporate customer feedback into products and services
- Champion continuous improvement in customer support and experience
Location
This position is based in San Francisco, CA or New York City, NY.

