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Implementation Manager at Moveworks | San Francisco

ServiceNowSan Francisco
On-site Full-time
Position filled

Experience Level

Experience

Qualifications

The ideal candidate will possess:Proven experience in project management, ideally within a technology or software environment. Strong communication skills to effectively liaise with clients and internal teams. Ability to adapt quickly to changing client needs and project requirements. Technical proficiency that enables you to understand and troubleshoot software products. Strong organizational skills and attention to detail.

About the role

Moveworks is looking for an Implementation Manager in San Francisco to guide clients through the deployment of AI solutions. This role focuses on managing the full implementation process, working directly with customers to understand their goals and ensure they get the most out of Moveworks products.

What You Will Do

  • Lead clients through each phase of implementation, from planning to go-live.
  • Work closely with customers to identify their needs and tailor solutions accordingly.
  • Apply project management skills to keep deployments on track and within scope.
  • Troubleshoot technical issues to deliver a smooth experience for clients.
  • Support customers throughout their onboarding and adoption journey.

What You Bring

  • Experience managing projects, ideally in a technical or software environment.
  • Strong customer engagement skills and the ability to build trust with clients.
  • Technical aptitude for troubleshooting and problem-solving during implementations.

Location: San Francisco

About ServiceNow

ServiceNow is a leading digital workflow company that aims to make the world of work, work better for people. Our innovative solutions help organizations transform their operations and deliver exceptional service experiences. Join us and be part of our mission to improve how work gets done.

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