About the job
We are seeking an enthusiastic and dedicated Information Technology Support Intern to join our dynamic team at ICBD Holdings. This internship offers a unique opportunity to gain hands-on experience in IT support while working alongside experienced professionals. You will assist in troubleshooting technical issues, maintaining IT systems, and providing exceptional support to our staff.
Key responsibilities include:
- Providing technical assistance and support for incoming inquiries and issues related to computer systems, software, and hardware.
- Assisting with the setup and configuration of new equipment and software.
- Documenting issues and solutions in our ticketing system to improve processes.
- Collaborating with team members to enhance IT services and user experience.

