About the job
VSC Fire & Security is hiring an Integrated Systems Service Technician in Houston, Texas. This position focuses on maintaining and servicing a wide range of integrated systems that support fire protection, life safety, and security for clients across the region.
Role overview
The Integrated Systems Service Technician works directly with customers to troubleshoot and resolve technical issues. The role requires a mix of hands-on technical expertise and strong communication skills, especially when explaining solutions or addressing challenging situations. Service work may involve both scheduled maintenance and urgent repairs.
Systems and technologies
This role covers a variety of integrated systems, including:
- Fire Alarm and Intrusion Detection
- Access Control and CCTV
- IP Cameras and Networking Infrastructure
- Telecom, BDA (Bi-Directional Antenna systems), and DAS (Distributed Antenna Systems)
- Audio/Video, Nurse Call, Area of Refuge, and Intercom systems
- Products from major brands such as Crestron, Extron, Honeywell, Notifier, Gamewell FCI, Silent Knight, Fire Lite, Siemens, AutoCall/JCI, and RATH
Requirements
- Technical experience with integrated systems listed above
- Strong troubleshooting and problem-solving abilities
- Clear and effective communication with clients
- Patience and a customer-oriented mindset, especially when handling complex or difficult situations

