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IoT Solutions Engineer

Teltonika IoT Solutions USADallas, Texas, United States
Hybrid Full-time

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Experience Level

Experience

Qualifications

Qualifications:A degree in telecommunications, electronics, informatics, engineering, or equivalent experience in technical or engineering fields. A passion for assisting others, a commitment to personal growth, and a desire to expand your technological expertise. Excellent communication skills with fluency in English (additional language proficiency is a plus). Strong analytical and creative problem-solving abilities. Familiarity with telecommunication technologies (2G, GPRS, 3G, 4G), CANbus, and BLE. Experience with ticketing systems (e.g., Jira, GitLab, OpenProject, ServiceDesk) will be advantageous. Prior experience in customer service is a plus.

About the job

Join Teltonika IoT Solutions USA, a leading branch of Teltonika IoT Group, a pioneer in the Internet of Things (IoT) industry for over two decades. We specialize in innovative solutions spanning from connected vehicles to advanced networking technologies, aiming to become an essential element for businesses worldwide. Our mission is to set new trends that empower our partners to transform the world by leveraging cutting-edge technologies.

We are actively seeking a detail-oriented IoT Solutions Engineering Specialist to enhance our team in Dallas, TX.

As an IoT Solutions Engineer, your responsibilities will include:

  • Engaging with a variety of Teltonika Telematics' GNSS tracking devices equipped with advanced technologies like Bluetooth, CANbus, RS232/RS485, and 1-Wire.
  • Proposing innovative applications for our devices across diverse use cases.
  • Managing technical tasks for custom development projects and ensuring timely solution delivery to clients.
  • Providing troubleshooting support, consultations, and assistance to clients through a dedicated ticketing system or virtual meetings.
  • Collaborating with global corporations involved in car sharing, rental, fleet management, and various sectors within vehicle telematics.
  • Working closely with R&D, quality assurance, and project management teams to ensure project maintenance and timely delivery of solutions to clients.
  • Traveling to client sites for business trips to assist in the direct implementation of Teltonika devices in their operations.
  • Creating comprehensive wiki documentation and conducting training sessions for colleagues and customers.

About Teltonika IoT Solutions USA

At Teltonika IoT Solutions USA, we are part of a globally recognized group that has been at the forefront of IoT innovation for over 20 years. Our commitment to developing cutting-edge technologies empowers businesses to optimize their operations and enhance their connectivity solutions. We continuously strive to inspire and assist our partners in adopting the most advanced technologies available in the market.

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