About the job
Accenture Federal Services is hiring an IT Service Management Representative based in Tampa, FL. This role centers on supporting the daily operations of IT services for federal clients. The position plays a key part in upholding service quality and participating in ongoing process improvements.
Key responsibilities
- Monitor IT service delivery to ensure consistent support for federal clients
- Assist in resolving service issues to reduce disruptions
- Contribute to initiatives that improve the efficiency of IT service processes

