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Business Operations Lead at Rowspace | New York City

RowspaceNew York City
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Required Qualifications3–7+ years of relevant experience in a fast-paced environment, preferably from management consulting, investment banking, or a high-growth startup. Proven track record of addressing and resolving complex business challenges. Exceptional analytical abilities with experience in market analysis and financial modeling. Self-starter with high agency who can navigate ambiguity and prioritize effectively. Strong communication skills, both written and verbal, with a knack for distilling complex information into actionable insights. Intellectual curiosity about financial services, eager to learn and adapt in a dynamic environment.

About the job

Rowspace is hiring a Business Operations Lead to work closely with the founders in New York City. This person will play a central role in shaping the company’s direction, working on a mix of strategy and hands-on execution. The position calls for someone who thrives on tackling complex challenges and can move from idea to action across go-to-market, product, and financial priorities.

The role covers a wide range of responsibilities: from building financial models and engaging with customers to identifying and solving team gaps. Success here means turning high-level goals into concrete results and collaborating across functions to keep the company moving forward.

What You Will Do

  • Drive strategic initiatives from start to finish, including go-to-market plans, pricing models, and market segmentation efforts.
  • Serve as the analytical partner to the founders by developing analyses and frameworks that guide major decisions.
  • Gather and synthesize insights from customer feedback, pipeline data, and product usage to shape recommendations.
  • Join customer-facing work, such as discovery calls, product demos, onboarding, and quarterly business reviews.
  • Lead cross-functional projects that lack a clear owner, ensuring important work gets done.
  • Support hiring and help build the Rowspace team as the company grows.

What We’re Looking For

  • 3–7+ years of relevant experience, likely from management consulting, investment banking, private equity, or a high-growth startup, where solving complex problems was a core part of the job.
  • Strong analytical skills, including experience building financial models, analyzing markets, and adjusting pricing strategies.
  • Self-motivated and proactive; able to set priorities and focus on what matters most without close supervision.
  • Clear and effective writing skills, with the ability to turn complex topics into straightforward memos or presentations.
  • Comfortable working in ambiguous situations and shifting quickly between different types of work, from competitive analysis to customer meetings to recruiting.
  • Interest in the financial services sector and a desire to build deeper industry knowledge.

About Rowspace

Rowspace is an innovative company at the forefront of transforming our industry. We pride ourselves on fostering a collaborative environment where strategic thinking and actionable execution are valued. Our team is comprised of passionate individuals dedicated to driving meaningful change and delivering exceptional results.

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