About the job
New York Psychotherapy and Counseling Center seeks a Customer Service Specialist based in the Bronx. This role acts as the first point of contact for clients, helping to foster a welcoming and supportive atmosphere from the moment clients reach out.
Key responsibilities
- Respond to client inquiries using various communication channels
- Resolve concerns and provide clear, accurate information about available services
- Guide clients through processes and answer questions with sensitivity and care
- Help ensure a positive experience for clients as they access mental health support
Location
This position is based in the Bronx, New York.

