About the job
Saviynt provides an AI-driven identity platform that helps organizations manage and govern access for both people and automated users. Their solutions protect digital assets, support compliance, and streamline operations for major brands, Fortune 500 companies, and government agencies. More details can be found at www.saviynt.com.
Role overview
The Senior Customer Success Manager builds strong relationships with clients and helps them get the most from Saviynt’s products and services. Acting as a trusted advisor, this role connects client business needs to Saviynt’s solutions and supports customers throughout their journey.
What you will do
- Guide customers on best practices and strategic use of the Saviynt platform.
- Recommend adoption strategies that align with each client’s goals.
- Identify opportunities to expand service engagement and deliver added value.
- Analyze data to inform recommendations and improve customer outcomes.
Success measures
- Increased customer satisfaction scores.
- Better retention and renewal rates.
- Expansion of Saviynt’s presence within client organizations.
Location
This role is based in Singapore.

