About the job
Bosch Group is hiring a Service Expert for Premium Automotive Claims Management in Magdeburg. This position centers on guiding customers through the claims process for high-end automotive products and services. Every interaction aims to meet high standards for both quality and efficiency.
What you will do
- Coordinate the entire claims process for automotive customers, ensuring smooth handling from start to finish
- Review and analyze customer feedback to spot patterns and suggest improvements
- Work closely with teams across the company to raise service quality and expand offerings
Requirements
This role fits professionals who have a strong interest in the automotive industry and are dedicated to providing excellent customer experiences. Success in this position relies on motivation, attention to detail, and a collaborative mindset.

