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Service Level Manager (m/f/d) at Deutsche Glasfaser | Saarlouis

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in service level management or a similar role in the IT sector. Strong analytical skills to assess service performance and identify areas for improvement. Excellent communication and interpersonal skills to collaborate with various stakeholders. Ability to work independently and as part of a team in a fast-paced environment. Fluency in German and English is preferred.

About the job

Deutsche Glasfaser is looking for a Service Level Manager (m/f/d) in Saarlouis. This role focuses on maintaining high service standards across IT and network infrastructure. The Service Level Manager works to improve customer satisfaction and streamline operations by overseeing service levels and implementing performance enhancements.

About Deutsche Glasfaser

Deutsche Glasfaser is a leading provider of fiber-optic broadband infrastructure in Germany, committed to delivering high-speed internet access to communities across the nation. We strive for excellence in our services and are dedicated to enhancing connectivity and digital experiences for our customers.

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