About the job
We are seeking a dedicated Junior IT Operations Analyst to join our dynamic team at alongside-team. This role is vital to the success of our projects focused on financial market management.
Key Responsibilities:
- Ensure the availability and stability of services in the European market by closely monitoring production and test environments.
- Assist in identifying and resolving operational alerts and incidents.
- Manage tickets for incidents, changes, and service requests, ensuring compliance with SLAs.
- Participate in executing critical incident procedures and preparing post-incident reports.
- Contribute to the development and upkeep of operational procedures and knowledge articles.

