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Junior IT Operations Specialist

NovibetSão Paulo, State of São Paulo, Brazil
On-site Full-time

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Experience Level

Entry Level

Qualifications

Bachelor's or Postgraduate Degree in a relevant field.1-3 years of experience in a similar role. Strong technical and logical reasoning skills. Excellent problem-solving abilities. Capability to adhere to strict deadlines with adept prioritization and delegation. Strong attention to detail. Proficiency in English (both verbal and written). Computer literacy.

About the job

Join Novibet as a Junior IT Operations Specialist at our Brazilian headquarters in São Paulo!
Are you eager to play an essential role in a vibrant and rapidly expanding company? If you possess a strong enthusiasm for IT support and excel in a fast-paced environment, this opportunity is for you.

About Us

Founded in 2010, Novibet is a prominent GameTech company with a robust international footprint. Our operations span various markets, including Greece, Cyprus, Ireland, Canada, Brazil, Mexico, Chile, Ecuador, Finland, Italy, and New Zealand. With offices located in Greece, Malta, and Brazil, our mission is to provide unmatched sports betting and online gaming experiences to our growing customer base.

Why Choose Novibet

We take pride in being recognized as a Great Place to Work since 2021, underscoring our dedication to fostering a positive, inclusive, and supportive workplace. By joining us, you will become part of a global team of over 1,000 individuals who value collaboration, innovation, and personal development.

Your Responsibilities

  • Install and configure computer hardware, software, systems, networks, printers, and scanners.
  • Monitor and maintain computer systems and networks.
  • Respond promptly to service issues and requests.
  • Provide technical support throughout the company (in-person, email, chat, or phone).
  • Set up accounts for new users.
  • Repair and replace equipment as needed.
  • Maintain the asset management system and hardware inventory.
  • Ensure all issues are accurately logged.
  • Research and identify solutions for software and hardware challenges.
  • Coordinate the procurement and deployment of new computer hardware.

Qualifications

  • Bachelor's or Postgraduate Degree in a relevant field.
  • 1-3 years of experience in a similar role.
  • Strong technical and logical reasoning skills.
  • Excellent problem-solving abilities.
  • Capability to adhere to strict deadlines with adept prioritization and delegation.
  • Strong attention to detail.
  • Proficiency in English (both verbal and written).
  • Computer literacy.

What We Offer

At Novibet, we truly appreciate our employees! In our vibrant, dynamic, and fast-paced environment, we empower everyone to reach their full potential while enjoying the journey. Here’s how we support your growth:

  • Competitive Compensation: Attractive salary and bonus structure.
  • ‍ Health Insurance: Comprehensive group health and medical insurance package.
  • Top-Notch Equipment: All necessary tools for your role.
  • Career Growth: Focused development opportunities, performance management, and training.

About Novibet

Novibet, established in 2010, is a leading GameTech company with a strong international presence across diverse markets. Our mission is to provide unparalleled sports betting and online gaming experiences, supported by a commitment to fostering a positive work environment.

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