About the job
Who is Quantium?
Quantium is a global leader in data science and artificial intelligence, established in Australia in 2002. With a talented team of over 1,200 individuals across 14 locations, we specialize in blending product and consulting services to empower businesses in deriving value from data and analytics. We collaborate with some of the world's largest corporations to create a smarter, more innovative world.
About the Role
Join our Product Enablement team in Sydney as a Learning Designer. In this pivotal role, you will help enhance customer retention by boosting product engagement, ensuring our clients maximize the benefits of Quantium's extensive product offerings.
As a Learning Designer, your key responsibilities will include the development and management of top-tier training materials and knowledge resources that illustrate the value of our products. Your creations will encompass a range of formats—from instructor-led courses to eLearning modules, videos, knowledge articles, in-app guides, and assessments—designed to engage users and facilitate mastery of our product suite. Additionally, you will have the opportunity to deliver training sessions directly to clients, both online and in-person.
This position merges your passion for learning with advanced technology. You will utilize AI tools to enhance content creation and personalization, continuously seeking innovative methods to improve training effectiveness and scalability. In collaboration with the Product Support, Product Development, Analytics, and Client Consulting teams worldwide, you will play a crucial role in shaping the future of our product offerings.
How Will You Make an Impact?
Create and oversee engaging, relevant training courses and supporting materials using AI tools to enhance content creation and personalization.
Gain comprehensive knowledge of our products to facilitate training for both internal and external users through online delivery across Australia and New Zealand, as well as in-person sessions, serving as an escalation point for the Product Support team.
Leverage product usage data and user feedback to identify training interventions, uncover improvement opportunities, and contribute to customized client onboarding experiences.
Provide insightful user feedback to product teams to guide development priorities.
Identify gaps and optimize processes within the training function, exploring opportunities for AI-enabled automation.

