About the job
Segula Technologies is hiring a Level 2 Technical Support Agent for its Bucharest location. This position is based on-site and centers on delivering advanced technical support to clients.
Main responsibilities
- Address complex technical issues and troubleshoot problems that require in-depth knowledge.
- Work closely with clients to resolve incidents and maintain a smooth user experience.
- Follow local language requirements while providing support.
Team environment
This role is part of a dedicated support team in Bucharest. Collaboration and clear communication are important as you work to solve technical challenges for clients.

