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Manager of Customer Information Systems (CIS) for Utilities

West Monroe PartnersChicago; New York
On-site Full-time $162K/yr - $199.7K/yr

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Experience Level

Manager

Qualifications

Proven experience in managing Customer Information Systems (CIS) projects within the utilities sector. Strong knowledge of Oracle CC&B and SAP systems. Excellent communication and leadership skills. Ability to translate complex business needs into actionable solutions.

About the job

Are you prepared to make a significant impact?

West Monroe is actively seeking a Manager with expertise in electric and/or gas Customer Information Systems (CIS) and relevant platforms and solutions to join our esteemed Energy and Utilities Practice. Our team is leading the charge in the transformation of the energy and utilities sector, from strategic advisement to the implementation of essential technologies for back office, billing, asset management, and field service that are crucial for grid management.

At West Monroe, we empower our team members to make a tangible, hands-on impact for our clients while advancing their careers through targeted professional growth and continuous learning. We are dedicated to finding top talent and challenging them to enhance both our company and themselves.

Key Responsibilities:

Client Delivery & Relationship Management

  • Oversee the comprehensive delivery of utility CIS programs, encompassing system implementations, upgrades, conversions, integrations, and optimization efforts.
  • Act as a functional and/or solution lead for CIS program implementations, utilizing your knowledge of and experience with Oracle CC&B, SAP, and other platforms.
  • Convert business requirements into functional and technical solutions that are scalable and aligned with utility operations.

About West Monroe Partners

West Monroe Partners is a national consulting firm that helps clients navigate the complex energy and utilities landscape. Our innovative team is dedicated to delivering impactful solutions that drive transformation and efficiency within the industry.

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