About the job
About Crunchyroll
Founded by passionate fans, Crunchyroll is dedicated to bringing the art and culture of anime to a vibrant community. We cater to over 100 million anime and manga enthusiasts across more than 200 countries and territories, connecting them with the stories and characters they love. Our offerings include online streaming, theatrical releases, games, merchandise, events, and more, all fueled by the anime content that resonates with fans worldwide.
Join our dynamic team and play a pivotal role in shaping the future of anime!
About the Role
As Crunchyroll expands and evolves, we face unique challenges and opportunities to enhance the experience of millions of anime fans globally. The AI/ML team is pivotal in providing support to our internal stakeholders, ensuring a top-notch experience for all Crunchyroll users.
- Lead and mentor a skilled team of data scientists in developing and deploying cutting-edge ML solutions, including Graph Neural Networks (GNNs), Large Language Model (LLM) applications, and fraud detection systems.
- Define and execute the roadmap for AI/ML initiatives across Crunchyroll’s product and platform ecosystem.
- Collaborate closely with data engineering, software engineering, and DevOps teams to establish robust ML pipelines and infrastructure.
- Set best practices for experimentation, model evaluation, A/B testing, and continuous learning in production environments.
- Engage with stakeholders across business, marketing, security, and content teams to identify and transform AI opportunities into actionable projects.
- Ensure responsible AI/ML development by prioritizing model interpretability, performance, and fairness.
- Manage operational metrics concerning model impact, latency, cost, and system scalability.
- Foster a collaborative team culture centered on innovation, curiosity, and continuous learning.
About You
We are excited about candidates like you because...
- You hold a Bachelor’s or Master’s degree in Computer Science, Statistics, Data Science, or a related quantitative field.
- You have 5+ years of industry experience in data science or applied machine learning, including 2+ years in a leadership role.
- You possess a proven track record of delivering production ML systems that address real-world business challenges.
- You have deep expertise in ML/AI frameworks (e.g., PyTorch, TensorFlow, HuggingFace) and experience with applied NLP, GNNs, GraphRAG, and embeddings.
- You are familiar with building systems that utilize Graph Databases, Vector Stores (e.g., FAISS, Pinecone), and cloud-native ML stacks (SageMaker, Databricks, etc.).

