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Member Experience Manager - Phoenix/Scottsdale

On-site Full-time $70K/yr - $110K/yr

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Experience Level

Manager

Qualifications

Qualifications:Strong interpersonal and communication skills. Proven experience in a customer-facing role, preferably in hospitality or service management. Ability to manage multiple tasks and prioritize effectively. Demonstrated problem-solving skills and business acumen. Enthusiasm for networking and building relationships within the business community. A commitment to creating inclusive and welcoming environments.

About the job

About Us:

Industrious stands as the leading premium workplace-as-a-service provider, recognized for hosting the highest-rated work environments in the industry. Our mission is centered around fostering exceptional experiences for teams of all sizes, including our own. We believe that the essence of a fulfilling workday is found in the camaraderie of your colleagues and the collective challenges you tackle. We seek individuals who embrace creative thinking and flourish in a truly collaborative atmosphere. As teammates, we champion innovation and celebrate every achievement. We are passionate about making a significant impact on our members' workplace experiences.

Diversity and Authenticity: We understand that great experiences begin when individuals can express their true selves at work. The diversity of backgrounds, perspectives, and ideas is vital to our success in delivering outstanding workplace experiences, both for our members and for each other. Industrious is dedicated to cultivating an inclusive and respectful environment that values individuality and uniqueness. Here, you are appreciated for who YOU are. We recognize our team members as individuals capable of achieving remarkable outcomes when we unite as one.

We take pride in being listed among America’s 500 fastest-growing companies in 2020 by Inc. Magazine and named one of Forbes’ Best Startup Employers.

To discover more, visit www.industriousoffice.com/careers.

Role Overview:

This is a full-time, on-site hospitality position, requiring your presence at our location five days a week. Candidates must reside within a reasonable commuting distance from Phoenix or Scottsdale. To assist with your commute, we offer an attractive benefits package!

As a Member Experience Manager, you will be the primary problem solver, motivator, and architect of memorable experiences for our members. You’ll be a key figure and the face of your location. Your business acumen will be essential in managing operations, details, and communications to guarantee smooth functionality. You will engage with executives confidently, asking questions when needed, and your enthusiasm will drive you to connect with the larger business community. You’ll be proud to represent Industrious in your local market, proactively identifying potential members and ensuring they enjoy exceptional workdays. Your genuine curiosity will aid in our consultative sales strategy, allowing you to understand and address the needs of our members. You will orchestrate remarkable events and relish the effort that goes into making them successful. Your passion for helping others will shine through in every task.

About Industrious

Industrious is dedicated to revolutionizing the workspace experience by providing premium office environments that foster collaboration and productivity. Our commitment to excellence has earned us recognition as a leader in the industry, making us a preferred choice for businesses seeking flexible workspace solutions.

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