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Operations Executive - Front Office

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Bachelor's Degree in Business Administration or related field. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to work collaboratively in a team environment. Proficient in Microsoft Office Suite.

About the job

The Operations Executive - Front Office at Dijital Team works at the center of customer interactions in Colombo. This position manages daily front office processes and supports the team in delivering reliable, responsive service.

What You Will Do

  • Handle customer inquiries and requests with clear, professional communication
  • Resolve issues and follow up to ensure customer satisfaction
  • Coordinate with team members to maintain efficient front office operations
  • Support process improvements that help deliver consistent, high-quality service

Collaboration

Work closely with colleagues to share information, solve problems, and keep operations running smoothly. The role values teamwork and a commitment to service quality.

About Dijital Team

Dijital Team specializes in crafting dedicated IT teams tailored to meet our clients' unique goals. By leveraging the expertise of our skilled Sri Lankan professionals, we significantly enhance operational efficiency while minimizing costs. Join us to work on exciting and challenging projects within a dynamic work environment.

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