About the job
The Operations Executive - Front Office at Dijital Team works at the center of customer interactions in Colombo. This position manages daily front office processes and supports the team in delivering reliable, responsive service.
What You Will Do
- Handle customer inquiries and requests with clear, professional communication
- Resolve issues and follow up to ensure customer satisfaction
- Coordinate with team members to maintain efficient front office operations
- Support process improvements that help deliver consistent, high-quality service
Collaboration
Work closely with colleagues to share information, solve problems, and keep operations running smoothly. The role values teamwork and a commitment to service quality.
