About the job
Instructure is hiring a Part-Time Level 1 Support Engineer in Budapest. This role centers on helping clients resolve technical issues and improve their experience with our platforms.
Role overview
As a member of the customer support team, you will respond to user inquiries, troubleshoot reported problems, and guide clients toward effective solutions. The position calls for a balance of technical know-how and a strong focus on customer satisfaction.
What you will do
- Assist clients by identifying and resolving technical issues
- Communicate solutions clearly to users
- Contribute to a positive support experience for all platform users
Requirements
- Technical aptitude for troubleshooting software or platform issues
- Strong communication and customer service skills
- Ability to work part-time in Budapest

