About the job
WHO YOU ARE:
- A charismatic individual who thrives on engaging with others and fostering relationships.
- A natural leader who excels in building dynamic, fun, and engaging teams.
- Someone who acknowledges mistakes as opportunities for growth and moves forward with newfound wisdom.
- A hardworking individual who is resourceful and unafraid to roll up their sleeves.
- A curious mind comfortable with asking tough questions and challenging the status quo.
- A positive force who embodies our brand values and spreads good vibes.
- A problem-solver with an entrepreneurial spirit, generating ideas to enhance the business.
- A collaborative partner who effectively leverages peers and leaders for informed decision-making.
- A Type-A personality who maintains a positive demeanor while managing a busy to-do list.
YOUR ROLE:
- Deliver an energetic and engaging customer service experience, leaving a lasting impression through storytelling and authentic connections.
- Become a product expert in sustainable fashion, setting the standard for your team in product knowledge and personal style.
- Drive customer acquisition and loyalty by capturing and updating customer profiles during transactions.
- Build relationships with customers, providing personalized styling and follow-ups to foster ongoing connections.
- Collaborate with team members to provide timely feedback and coaching in the absence of leadership.
- Propose innovative ideas and continuously seek improvements, never settling for less than excellence.
- Facilitate effective communication and training within the team.
- Take initiative in your area of responsibility (Sales or Operations), ensuring adherence to company standards and directives.
- Support and uphold key areas of retail: People, Sales, Visual Merchandising, and Operations.
