About the job
About One Medical
One Medical focuses on making primary care more accessible, affordable, and high quality. For over fifteen years, the team has combined in-office visits, 24/7 virtual care, on-site labs, and personalized programs for preventive and chronic care. In February 2023, One Medical joined Amazon, expanding its reach and resources. The organization values diversity and compassion, aiming to create a workplace where everyone can thrive.
Role Overview: Phlebotomist and Administrative Assistant
This position, known internally as Lab Services Specialist/Member Support Specialist, is based in Seattle, WA. The role blends direct patient care with administrative support. Responsibilities include performing venipuncture, supporting clinical services, and ensuring patients have a smooth, welcoming experience in the office. Flex Lab Services Specialist/Member Support Specialists may assist at multiple offices within the local market.
What You Will Do
- Perform specimen collection, including venipuncture, for patients
- Support the front desk and clinical operations as needed
- Serve as a patient ambassador, providing a welcoming and helpful presence
- Collaborate with Practice Coordinators, Operations Managers, and healthcare providers to address patient needs
- Identify and act on opportunities to improve the patient experience
- Travel to and assist at multiple office locations within the Seattle market as required
What We Value
- Strong interpersonal and communication skills
- Empathy and compassion in every patient interaction
- Problem-solving and adaptability in a team setting
- Openness to feedback and continuous growth
- Self-awareness and a willingness to develop new skills

