Principal Account Manager

SperasoftKraków, Lesser Poland Voivodeship, Poland

On-site Full-time

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Experience Level

Manager

Qualifications

QualificationsMinimum of 5 years of account management experience in the game development industry. Bachelor's degree required. Demonstrated success in sales and business development, particularly in high-tech or game development sectors. Strong analytical skills with the ability to identify, clarify, and prioritize key issues. Proven ability to engage professionally and tactfully with individuals at all organizational levels, both internally and externally. Exceptional organizational skills with a keen eye for detail.

About the job

The Principal Account Manager at Sperasoft in Kraków will own strategic relationships with key clients, focusing on long-term partnerships across full-cycle development, co-development, and multi-title collaborations. This role balances executive relationship management with hands-on deal leadership and account growth strategy.

Main Responsibilities

Develop and manage a partnership roadmap for major clients, aligning their business goals with Sperasoft’s growth plans.
Serve as the main executive contact for assigned accounts, building C-level trust and positioning Sperasoft as a strategic partner.
Lead complex, high-value deal cycles from start to finish, including structuring, negotiation, and closing multi-million, multi-year agreements for outsourcing, co-development, live operations, and publishing support.
Take full P&L responsibility for assigned accounts: drive revenue growth, optimize margins, control costs, forecast accurately, and manage financial risks.
Design and implement account growth strategies, identifying expansion, cross-sell, upsell, and new business models (such as revenue sharing, co-investment, and IP collaborations).
Oversee portfolio performance across multiple engagements, ensuring delivery quality, scalability, and achievement of both client KPIs and internal profitability targets.
Work closely with Production, Talent Management, and Executive teams to refine engagement models, allocate resources, and execute complex development pipelines.
Coordinate with Legal on contract negotiations and related matters.
Set up structured account governance: executive business reviews, risk management, escalation processes, and performance reporting.
Mentor and support junior account and business managers, sharing best practices in client management, negotiation, and strategy.
Represent Sperasoft at industry events, client visits, conferences, and strategic negotiations to strengthen the company’s profile in the game development sector.
Lead the creation of strategic proposals and executive-level presentations to secure new partnerships and grow existing ones.
Drive internal preparation for large-scale partnerships, including onboarding, team scaling, and operational integration.
Monitor market trends and the competitive landscape to adjust partnership strategies and identify new opportunities.

About Sperasoft

Sperasoft is a dynamic and innovative game development company known for delivering high-quality services and solutions in the gaming industry. With a commitment to excellence and a focus on strategic partnerships, we drive growth and success for our clients while nurturing a collaborative and creative work environment.

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