About the job
ServiceNow is hiring a Principal Machine Learning Engineer focused on VoIP Infrastructure in Chicago. This position centers on building and improving systems that support reliable, high-quality voice over IP services.
What You Will Do
- Develop and refine machine learning models to enhance VoIP system performance and reliability
- Design algorithms that address challenges in voice communication technology
- Work closely with teams across disciplines to deliver robust solutions for communication infrastructure
Collaboration
This role involves regular collaboration with cross-functional groups to shape the future of ServiceNow's communication technology.

