About the job
About Console
At Console, we are pioneering the future of IT support through advanced AI agents integrated directly within Slack. Our technology simplifies tasks such as password resets and onboarding, enabling teams to concentrate on what truly matters.
Supported by renowned investors including Thrive Capital (notable backers of OpenAI, Stripe, and GitHub), SV Angel, and prominent startup founders like Jack Altman, we empower businesses such as Webflow, Ramp, and Cursor to automate up to 70% of their IT requests.
We find ourselves at a critical juncture with strong product-market fit and a vast market opportunity. Join us as we shape the next generation of internal automation.
The Role
As a Senior Product Manager at Console, you will take the lead in defining and delivering exceptional products that please our customers and drive our success. Having established product-market fit in IT support automation, we are now looking for visionary product leaders to help us realize our ambition of creating the ultimate operating system for operations teams. In this foundational role, you will collaborate closely with design, engineering, and our co-founders to sculpt our product strategy and roadmap, influencing the very nature of product development at Console.
What You'll Do
- Oversee the complete product lifecycle for designated product areas.
- Gain deep insights into customer needs and market dynamics.
- Tackle complex product challenges that necessitate innovation across AI, UX, marketing, and business strategies.
- Contribute to shaping the product culture at Console and redefine the product development landscape in the AI era.
This position is based in San Francisco, CA, with a strong emphasis on in-person collaboration. We also provide relocation support for new team members.
About You
- 5+ years of product management experience, particularly in launching and scaling technical products. A background as a founder or experience with B2B SaaS products is advantageous.
- A robust technical background, with a proven record of collaborating cross-functionally with engineering teams to deliver technical solutions.
- A curious mindset with a passion for growth. You are excited about the rapid advancements in technology, AI, and software development.
- An eye for quality – you have strong opinions on software design and pay meticulous attention to detail.
- A natural leader with the ability to foster trust among colleagues, development teams, customers, and partners.
- Versatile and adaptable, capable of wearing multiple hats as needed in a dynamic environment.

