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Product Operations Manager

BackblazeRemote - US
Remote Full-time $138K/yr - $175K/yr

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Experience Level

Mid to Senior

Qualifications

Qualifications: Proven experience in product operations or a similar role, ideally within a technology or cloud-based environment. Strong analytical and problem-solving skills with a focus on optimizing processes and workflows. Exceptional communication and interpersonal skills, capable of fostering collaboration across diverse teams. Experience with project management tools and methodologies. Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.

About the job

Backblaze, a public company on the Nasdaq, provides open cloud object storage to help organizations manage data efficiently and reduce costs. Since 2007, Backblaze has grown from a small startup to a business generating over $100 million in annual revenue, managing more than three billion gigabytes of data for a global customer base spanning 175 countries. Clients include businesses, developers, IT professionals, and individuals, all supported by a team dedicated to moving customers away from expensive legacy storage systems.

Role overview

The Product Operations Manager (remote, US-based) joins the PMO team to strengthen how Product and Engineering teams work together at scale. This senior individual contributor leads the operating model for product delivery, shaping and refining processes for planning, tracking, and launching new products. The role ensures that customer and market feedback directly informs the product development cycle, supporting a continuous improvement mindset.

With broad influence across Research & Development (Product Management, Product Design, Engineering) and Go-To-Market teams (Marketing, Customer Success, Sales), the Product Operations Manager acts as a connector. The position brings structure and clarity to important cross-functional projects and helps teams operate more effectively.

Key responsibilities

  • Develop and maintain shared terminology, documentation, tools, and processes for product planning and reporting. Oversee the full pipeline from idea intake through evaluation, prioritization, and delivery.
  • Align cross-functional teams on program objectives, strategies, scope, timelines, and outcomes. Promote transparent communication and accountability among stakeholders.
  • Facilitate quarterly planning meetings with teams across the company. Support the creation of projects and epics, work intake, and prioritization efforts.
  • Standardize and improve product development workflows from discovery through delivery and iteration. Enhance sprint rituals and roadmap planning.

About Backblaze

Backblaze is at the forefront of the open cloud revolution, leading the way in object storage solutions that empower organizations to optimize their operations and innovate without limitations. Our commitment to customer success drives us to provide robust, scalable cloud storage that is both affordable and accessible.

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