About the job
- Demonstrated expertise in US Mortgage processes such as Eviction, Sale, and Closing, complemented by strong communication skills for both voice and non-voice audits.
- Conduct quality assurance evaluations and process reviews across all departments at Altisource.
- Analyze outcomes from process reviews and generate reports to identify trends and areas for improvement.
- Propose actionable recommendations to minimize process discrepancies and eradicate errors.
- Monitor responses from Business Units regarding findings from process reviews.
- Collaborate with management to formulate project plans that address opportunities highlighted in process reviews.
- Escalate unresolved concerns to Senior Management and work collaboratively to find resolutions.
- Deliver timely reports to management detailing observations from reviews.
- Aid in executing modifications to the Quality Assurance department's evaluation processes.

