About the job
Lead with purpose across twelve branches and teams. As the Regional Operations Manager South at Stiho, you will oversee and drive the success of your region. You will manage branch managers, ensure well-organized construction sites, and make impactful differences for both clients and employees. Enjoy the freedom to innovate while collaborating with a supportive team at Stiho.
Your Responsibilities
In your role as Regional Operations Manager, you will spearhead the commercial and operational outcomes for all branches in the Southern region. You will serve as the vital link between the branches and Stiho's central organization, ensuring alignment from budgeting to customer experience.
• Provide daily leadership to branch managers in the South, while monitoring revenue, occupancy, and customer satisfaction.
• Coach and develop your branch managers through structured intervisions and regular team meetings.
• Develop the annual branch plan and budget, executing the KPIs outlined in the Stiho annual plan.
• Initiate improvement projects to align branches with the Stiho formula and ensure optimal customer service.
• Maintain attractive and organized construction sites that adhere to the Stiho standards while enhancing the customer journey through data-driven insights.
• Collaborate with various departments within Stiho and DSG, actively promoting teamwork.
