About the job
Brooks Running Company seeks a Retail Program Manager in Seattle, Washington. This role centers on enhancing the in-store experience throughout the Brooks retail network, focusing on both service and product excellence for runners of all backgrounds.
Role overview
The Retail Program Manager designs and delivers programs that elevate the customer experience in Brooks stores. This includes developing initiatives that highlight standout service and premium product offerings. The position also involves fostering relationships within the retail community, supporting local events, and leading activations that draw runners together.
Community engagement
Building authentic connections is a key part of this role. The Retail Program Manager works to position Brooks stores as community hubs, sharing stories and creating opportunities for runners to connect and perform at their best.
What you will do
- Lead initiatives to improve the in-store experience across Brooks’ retail locations
- Design and execute programs that deliver high-quality service and products
- Build relationships with the retail community and support local events
- Share stories that highlight Brooks stores as gathering points for runners

