Revenue Operations Analyst

SteerCRMUnited States (Remote)

Remote Full-time

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Experience Level

Experience

Qualifications

QualificationsTo excel in this role, candidates should possess a strong operational background, ideally with experience in revenue operations or related fields. Familiarity with CRM systems, particularly HubSpot, is essential, alongside proven skills in data analysis and process improvement.

About the job

At Steer, we provide a comprehensive suite of software solutions designed specifically for modern automotive repair shops. Our user-friendly and cost-efficient platform consolidates essential tools that empower shop owners to maximize profitability, allowing them to focus on delivering exceptional service while minimizing concerns about marketing and customer retention.

Originally launched as an online directory for drivers seeking local mechanics, Steer has evolved to introduce a complete Customer Relationship Management (CRM) marketing suite. This suite features text messaging, email automation, direct mail integration, reputation management, appointment reminders, and more. As industry innovators, we take pride in leading the automotive repair sector. In August 2024, we expanded our capabilities by acquiring AutoOps, a leader in intelligent scheduling software for auto repair shops, enhancing customer scheduling experiences through websites and Google Business Profiles.

About the Role

The Revenue Operations Analyst will be the key architect behind our end-to-end revenue lifecycle and go-to-market workflows. In this pivotal role, you will facilitate seamless collaboration among Sales, Customer Success, and Onboarding teams to ensure our revenue engine operates smoothly from initial lead generation through to final handoff. You will not only oversee data but will also design the frameworks and automated workflows that empower our customer-facing teams to scale effectively. This role demands a unique blend of operational discipline, technical CRM knowledge, and a proactive mindset focused on optimizing processes.

You Are

A Workflow Architect: You perceive spreadsheets as a series of events that can be automated and enhanced.
Process-Oriented: You thrive on identifying bottlenecks and implementing HubSpot automation to minimize manual friction among teams.
Detail-Obsessed but Fast: You maintain meticulous accuracy while monitoring live deal flows and ensuring data integrity throughout dynamic sales cycles.
A Systems Thinker: You appreciate how adjustments in Sales properties impact Onboarding and Customer Success metrics.
A Strong Communicator: You confidently hold Sales and Customer Success teams accountable for data hygiene and documentation.

About SteerCRM

Steer is at the forefront of delivering innovative software tools tailored for automotive repair shops. Our platform streamlines operations, enhances customer engagement, and empowers shop owners to focus on their core business, all while we handle the complexities of marketing and customer retention.

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Full-time|On-site|Brooklyn

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New York City Department of Environmental Protection

Full-time|On-site|Kingston

The New York City Department of Environmental Protection (DEP) plays a vital role in enhancing the environment and safeguarding public health for all New Yorkers. We achieve this by supplying 1.1 billion gallons of high-quality drinking water, effectively managing wastewater and stormwater, and actively working to reduce air, noise, and hazardous materials pollution. As the largest combined municipal water and wastewater utility in the U.S., with a dedicated team of nearly 6,000 employees, DEP oversees a water supply system that includes 19 reservoirs and 3 controlled lakes across a 2,000 square mile watershed extending 125 miles north and west of the city.We are currently seeking a motivated and experienced Administrative City Planner (NM) to join our Bureau of Water Supply. This pivotal role is located at The Upstate Real Property Services (UPRS) within the Watershed Lands and Community Planning Division, based in Kingston, New York.The UPRS Section is integral to the acquisition and management of real property interests for the DEP outside the five boroughs of New York City. This section is also responsible for stewardship of approximately 200,000 acres of City-owned watershed land, addressing encroachments, and managing the removal or demolition of unauthorized structures.As the Acquisition Team Supervisor under the direction of the URPS Section Chief, the Administrative City Planner will lead a dedicated team of real estate project managers, ensuring the quality and efficiency of their land acquisition efforts. Key responsibilities include:Providing leadership and oversight to URPS staff, coordinating with various groups, assigning tasks, reviewing timecards, monitoring training assignments, and conducting regular performance evaluations.Staying updated on relevant developments and program priorities to ensure timely accomplishment of goals.Developing and managing budgets to support program needs while ensuring compliance with procurement rules and effective utilization of City funds.Serving as project manager for significant and high-profile projects.Negotiating and managing contracts for watershed partnership programs and real property services, including intergovernmental agreements and other legal instruments.Collaborating with DEP’s Bureau of Police Services and Bureau of Legal Affairs, along with other relevant units.

May 5, 2026

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