About the job
Join Our Team at Decagon
Decagon stands at the forefront of conversational AI technology, enabling brands to provide unparalleled customer experiences that feel personal and engaging.
Our innovative platform empowers leading enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to harness AI agents for meaningful interactions across various communication channels including voice, chat, email, and SMS.
We envision a future where customer interactions are transformed from mundane support tickets and hold music to swift resolutions, meaningful conversations, and lasting relationships. We are proud to have the backing of renowned investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures who share our vision.
As an in-office company, our culture is driven by a collective commitment to excellence and agility, guided by our core values: Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle.
Your Role as an SDR
We are seeking a motivated and energetic Sales Development Representative (SDR) to become a vital part of our growing Go-To-Market team. In this position, you will be instrumental in expanding our customer base by identifying and qualifying new sales opportunities for our innovative AI solutions.
This role is ideally suited for individuals eager to launch or advance their sales careers and excel in developing relationships with prospective clients.
Key Responsibilities
Identify and cultivate new sales opportunities through both inbound qualification and proactive outbound outreach.
Engage potential customers via multiple channels including cold calling, emails, and social media platforms.
Enhance the sales pipeline through strategic warm and cold outreach campaigns.
Conduct thorough research on companies, pinpoint key decision-makers, and collaborate with Account Executives on pipeline generation strategies.
Work closely with the marketing team to ensure alignment on campaigns and messaging.
Stay informed about our product offerings and the latest industry trends to effectively engage with prospects.
Develop essential sales skills, including effective discovery calls, objection handling, value articulation, prioritization, and time management.

