About the job
About the Role
Are you adept at opening doors, building trust, and empowering organizations to enhance their customer experience? Do you thrive in consultative discussions, uncovering value, and guiding clients toward optimal solutions?
If so, you might be the perfect fit for our Sales Executive position at Acorel.
Acorel specializes in enhancing customer processes through SAP Customer Experience solutions, merging technology, data, and consultancy to create measurable impacts in marketing, sales, and service. Here, you will collaborate with experienced specialists to tackle complex client challenges, enjoy the freedom to innovate, and contribute to digital transformations for leading organizations.
In this role, you will serve as a trusted advisor. Rather than selling features, you will promote value, impact, and enhancements in customer processes. You will assist clients in identifying growth opportunities and demonstrate how SAP Customer Experience solutions can facilitate this journey. Your responsibilities will include both acquiring new business and fostering growth with existing clients.
Your Responsibilities
- Lead the entire sales cycle: discovery, qualification, proposals, value presentations, and deal closures.
- Build and maintain strong, long-term client relationships.
- Identify client needs and develop ROI-driven business cases.
- Sell consultancy services, advisory services, pilot programs, roadmaps, and comprehensive CX projects.
- Collaborate with consultants and solution leads to formulate high-quality client solutions.
- Co-develop AI cases with clients to enhance automation, decision-making, and customer experience.
- Initiate co-innovation efforts with clients around Customer Experience, exploring and validating new ideas and prototypes.
- Ensure a smooth transition to project management and delivery teams.
- Maintain accurate CRM data, pipeline, and forecasts.
- Represent Acorel during client visits, events, and knowledge sessions.
