Account Specialist - 6 Month Contract in Tokyo

Join our dynamic team at Agoda as an Account Specialist for a 6-month contract in the vibrant city of Tokyo. In this role, you will be responsible for managing client accounts, providing exceptional service, and ensuring client satisfaction. You will collaborate with various internal teams to optimize client engagement and enhance their experience with our p…

At AnyMind Group, we are experiencing rapid growth in the D2C, e-commerce, and marketing sectors, particularly across East and Southeast Asia. We are looking for a Customer Success Manager to lead our cross-border e-commerce support initiatives. Key ResponsibilitiesSupport the implementation of our logistics assistance software, 'AnyLogi'Assist e-commerce businesses in resolving logistics challengesSupport logistics operations and develop strategies to enhance user loyaltyCollaborate with the development team to ensure stable operations Required QualificationsA minimum of 2 years of experience in the logistics field or 2 years in customer success or system operations within a SaaS environment Preferred QualificationsSales experience in the logistics sector or experience in system implementation consultingConversational English skills

Join AnyMind Group's dynamic brand commerce and marketing division, where we provide comprehensive digital marketing solutions to major national clients both domestically and internationally. In this role as an Account Planning Manager, you will identify client challenges and work towards effective solutions. You will also be responsible for the development, execution, and production of communication strategies, primarily in the digital realm. Key ResponsibilitiesDesign and implement promotion strategies primarily focused on social media and digital content.Plan and execute multi-dimensional communication strategies for events, both online and offline.Develop medium to long-term loyalty programs for influencers.Build networks with brands, media, and influencers.

Join Soracom as an Enterprise Account ManagerSoracom is at the forefront of digital transformation, offering a robust IoT platform that supports over 9 million contract lines globally across diverse industries like manufacturing, energy, logistics, and construction. Our Sales team acts not merely as sellers but as strategic partners, collaborating with clients to understand and achieve their IoT ambitions.Mission: To Support Social Infrastructure and Expand the Potential of IoTYour role will play a pivotal part in our growth by focusing on both new customer acquisition and deepening relationships with existing large-scale clients. As many projects are now entering the phase of societal implementation, you will be expected to address technical and organizational challenges, expanding business value over the years.Key ResponsibilitiesExpansion & Evolution: Support the stable operation of projects for existing key customers, facilitating expansion into other departments and new business areas within their organizations.New Business Development: Lead the creation and closure of significant new projects by proposing Soracom’s value aligned with potential customers’ business challenges.Why This Position Stands OutEngage in the creation of new services and businesses utilizing IoT.Gain strategic sales experience by deeply engaging with clients’ businesses and products.Collaborate closely with engineering and product teams to play a crucial role in business development.Participate in a globally expanding IoT platform business.Job DutiesStrategic Account Management: Build long-term partnerships by deeply understanding the management challenges and business roadmaps of key customers.Drive Expansion: Enhance the value of existing projects while leading business growth through expansion into other departments and new use cases.Project Orchestration: Advance complex projects by collaborating with various stakeholders including customers, internal engineers, and partner companies.Create Feedback Loops: Share real customer needs and insights with the product development team to contribute to the evolution of the platform.

Join Silana Technologies as an Account Director and lead our strategic initiatives in Japan. In this pivotal role, you will be responsible for driving business growth, managing key client relationships, and developing innovative solutions tailored to meet the unique needs of our Japanese clientele. You will collaborate closely with cross-functional teams to ensure the successful delivery of our cutting-edge nanotechnology products and services.

Join Similarweb as an Enterprise Account Manager and play a crucial role in driving the success of our enterprise clients. In this position, you will leverage your expertise to build and maintain strong relationships with key stakeholders, ensuring they derive maximum value from our platform. Your ability to understand client needs and deliver tailored solutions will be key to your success.As an Enterprise Account Manager, you will be responsible for managing a portfolio of high-value accounts, identifying growth opportunities, and collaborating with cross-functional teams to deliver exceptional results. You will also be instrumental in developing strategic plans that align with our clients' business goals.

Join Adjust, a leading company under AppLovin (NASDAQ: APP), which empowers marketers globally to measure and enhance their applications across various platforms, from mobile to CTV and beyond. Adjust partners with businesses at every phase of their app marketing journey, catering to both rapidly growing digital brands and traditional companies launching their first applications. Our robust measurement and analytics solutions provide unparalleled visibility, insights, and essential tools that lead to superior outcomes.Make an Impact/ The role:As a Technical Account Manager, you will become an integral member of the APAC TAM team in Tokyo, collaborating closely with various teams including Sales and Integration, as well as all other departments within Adjust. Your primary responsibility will be to ensure an exceptional customer experience, swiftly addressing client issues and effectively resolving them to maintain satisfaction and trust.Empower Your Potential/ Responsibilities:Act as the technical point of contact for clients within Adjust.Assist clients in maximizing the use of Adjust products and tackle any technical challenges they face.Provide daily support and conduct regular check-in calls with your client base.Collaborate with a global support team.Serve as a trusted technical advisor to clients in Japan, ensuring optimal utilization of our measurement platform and services.Conduct proactive account monitoring and technical health assessments.Facilitate clients’ decision-making processes and ensure successful setups by testing and validating configurations.Solve complex issues using both internal and external tools.Work with cross-functional teams (Engineering, Sales, and Support) to resolve customer issues and develop custom solutions.Escalate complex technical issues to engineers and contribute ideas for optimization and improvement to relevant teams.Bring Your Knowledge/ Experience & Qualifications:3–5+ years of experience in a technical account management or related role.Strong communication and interpersonal skills.Proficient in problem-solving and troubleshooting complex issues.Experience in the mobile app or technology industry is a plus.

Join xAI as a Client Account Manager and be at the forefront of innovative advertising solutions. In this role, you will collaborate with Fortune 500 companies to craft and enhance advertising campaigns, utilizing our cutting-edge platform to deliver exceptional results. We are looking for a dynamic individual who is not only passionate about engaging with clients but also committed to xAI's mission of fostering open discourse and interactive experiences. Your role will be pivotal in cultivating robust relationships and driving our business forward.

About Rapyuta RoboticsFounded in 2014 as a spin-off from ETH Zurich, Rapyuta Robotics Inc. is a pioneering robotics company committed to enriching lives through connected machines. Our vision, 'Empowering Lives With Connected Machines,' drives us to automate 3K operations, enabling individuals to pursue more intelligent and creative work. With approximately ¥10.6 billion in funding, we provide solutions that optimize multi-robot coordination and task allocation through our cloud robotics platform, 'rapyuta.io.'In the logistics sector, we enhance productivity and flexibility in existing warehouses by integrating picking assist robots, automated storage systems, and automated forklifts on a unified cloud platform, minimizing the need for extensive renovations.Award-Winning SolutionsRapyuta PA-AMR (Picking Assist Robot): Doubled picking productivity with a 70% market share in Japan (2023 Good Design Award winner).Rapyuta ASRS (Automated Storage and Retrieval System): Achieved up to 10 times productivity and 2.5 times storage efficiency (2024 Good Design Award Gold winner).Rapyuta AFL (Automated Forklift): Automates pallet transport and integrates seamlessly into existing operations, including night-time unmanned operation.Role OverviewThis position plays a crucial role in delivering value by addressing corporate logistics and management challenges, particularly in the specialized field of robot implementation. You will cultivate long-term partnerships while maximizing customer lifetime value (LTV) as a strategic business partner, primarily targeting enterprise clients such as logistics companies (3PLs) and major manufacturers.Understanding the organizational structure of target companies, especially the relationship between shippers and 3PLs, as well as complex decision-making processes, is essential for establishing robust relationships with key stakeholders. You will lead continuous project creation and order expansion through comprehensive proposals that view the customer’s logistics strategy holistically. Additionally, you will proactively collaborate with internal technical and operational teams, as well as agents and partners, to explore new markets and regions.There may also be opportunities for job rotation within the business department, including sales and marketing, positioning you as a potential next-generation leader who will drive the company’s growth from various angles. You will report directly to the Marketing Manager.Key ResponsibilitiesIdentify and Develop Key Contacts: Engage with logistics personnel to deeply understand challenges such as labor shortages and productivity limits, proposing solutions that leverage our cloud robotics platform.Plan and Execute Demonstration Events: Organize events that enable customers to visualize working alongside robots through live demonstrations and high-precision simulations.Propose Robotics Solutions: Deliver compelling proposals based on proven productivity gains—doubling the efficiency of PA-AMR and achieving significant improvements with ASRS.Create Proposal Materials: Develop materials that not only explain products but also structure complex logistics challenges, providing objective ROI and implementation effectiveness.Collaborate Across Departments: Work closely with the Business Analyst to enhance data analysis quality, and with the Customer Success team to gather feedback post-implementation for continuous improvement.Design Repeatable Processes: Analyze successful case studies to establish reproducible winning strategies for proposals.

#LI-KO1 As a Commercial Account Executive at Datadog, you will play a pivotal role in driving our business growth by engaging with and securing new customers within the small to midsize market segments. Our sales team employs a systematic approach, collaborating closely with internal stakeholders to understand and address unique customer needs while effectively communicating the value of Datadog's offerings. This position offers a fantastic opportunity for career advancement within Sales and allows you to contribute significantly to our collective success. At Datadog, we cherish our office culture, which fosters strong relationships and collaborative creativity. We embrace a hybrid working model, enabling our Datadogs to achieve a work-life balance that suits them best. What You’ll Do: Drive acquisition of new logos through proactive outbound efforts. Become an expert on Datadog's products through ongoing training and development. Oversee the complete sales cycle, including technical demonstrations and negotiation. Collaborate with Sales Development Representatives to enhance top-of-funnel activities. Strategically target Chief Technology Officers, Engineering/IT Leaders, and technical end-users. Who You Are: A curious, driven, and motivated sales professional. Innovative in mapping and penetrating accounts. Receptive to feedback and committed to a growth mindset. Comfortable in a fast-paced, technically sophisticated environment. A proven performer with experience in quota achievement. Datadog values diversity and welcomes applicants from all backgrounds. We acknowledge that not everyone will meet every qualification on day one, and that’s perfectly fine. If you are passionate about technology and eager to grow, we encourage you to apply. Benefits and Growth Opportunities: High earning potential based on individual performance. Eligibility for stock options (RSU) and participation in employee stock purchase plans (ESPP). Ongoing professional development, product training, and clear career pathways. Sales training programs including MEDDIC and Command of the Message. Intra-departmental mentorship and buddy programs for networking. An inclusive workplace culture with opportunities to join various Community Guilds. Comprehensive global benefits package.

Join AppsFlyer, the world's premier Modern Marketing Cloud, serving over 90% of the leading apps globally. In Japan, we collaborate with top-tier brands and dynamic startups, empowering them to make informed decisions and achieve significant business outcomes.At AppsFlyer, #LifeAtAF embodies a culture where approachable professionals collaborate with high achievers—a team that thrives together, learns continuously, and celebrates every milestone.We are a collective of inquisitive, ambitious, and cooperative individuals who take pride in our expertise. We uphold high standards, value progress alongside results, and believe that excellence and kindness go hand in hand.Your Role:As a vital contributor to AppsFlyer's growth in Japan, you will manage a diverse portfolio of existing SMB clients while onboarding new customers. You will serve as a trusted advisor to innovative app developers and marketers, helping them derive value from data-driven marketing and AppsFlyer’s measurement solutions. Additionally, you will champion AppsFlyer as the Measurement Authority in Japan, promoting adoption and enhancing market understanding.What You’ll Do:Oversee the entire sales cycle from prospecting to closing, focusing on both existing and new SMB customers.Craft and execute account plans that align with customer goals and growth strategies.Employ value-based selling techniques using the MEDDPICC framework and Challenger Sales methodology.Utilize data and insights to construct compelling narratives that influence customer strategies and showcase AppsFlyer’s impact.Foster strong relationships with decision-makers across marketing, product, analytics, and leadership teams.Maintain a comprehensive perspective of your entire portfolio to proactively identify growth opportunities and retention risks.Collaborate across departments including Sales Development, Customer Success, Partnerships, Marketing, and Resellers to provide an outstanding customer experience.Develop in-depth knowledge of competitor products and strategies to create clear competitive advantages.Ensure operational excellence through accurate forecasting, KPI monitoring, and proactive account management.Surpass revenue and retention targets with disciplined pipeline management and a growth-oriented mindset.

Join Farel as an Account Executive!Farel is a dynamic US-based startup transforming the airline industry with an innovative operating system that seamlessly integrates inventory management, dynamic pricing, reservations, and customer-facing applications into one cohesive platform. Our cutting-edge solution is designed to replace outdated PSS software and is backed by leading Silicon Valley venture capitalists. We empower airlines to launch operations within weeks, enhance ancillary revenue through integrated upsell modules, and streamline routine tasks using advanced AI technology.As an Account Executive in Japan, you will be at the forefront of driving new business acquisition among small and midsize airlines. You will manage the entire sales cycle, from targeted outreach and initial discovery to contract signing and the first revenue milestone, while developing a scalable and repeatable sales process.Your Responsibilities:Pipeline Development: Create and qualify a pipeline of potential clients by identifying local and regional carriers, designing outbound sequences, and representing Farel at aviation events to connect with airline executives and commercial leaders.Consultative Selling: Conduct discovery workshops, quantify business cases, facilitate solution demonstrations, and navigate multi-stakeholder evaluations for high-value annual recurring revenue opportunities, tailoring your approach to local enterprise purchasing processes.Closing Deals: Take charge of pricing strategy, negotiations, and commercial terms, collaborating with the Legal and Finance teams to finalize contracts and transition clients to Customer Success.Sales Optimization: Analyze sales funnels, conduct A/B testing on outreach efforts, and provide valuable insights to Marketing, Product, and Leadership teams to enhance positioning and product development.Market Representation: Act as the public face of Farel at trade shows, airline forums, and partner meetings within key aviation markets, fostering long-lasting relationships and amplifying brand visibility.

Join Zscaler as a Commercial Account Executive, where you will play a key role in driving sales and expanding our customer base. You will leverage your expertise in cloud security to engage with clients, understand their needs, and tailor solutions that meet their requirements. This is an exciting opportunity to be part of a dynamic team that is reshaping the future of secure cloud access.

Fraud Warning: Be vigilant against scams posing as legitimate job postings. To ensure your application is reviewed, please only apply for positions at Sensor Tower through our official website or verified company profiles on platforms like LinkedIn, Indeed, BuiltIn, or Hackajob. Sensor Tower will never request payment or sensitive information such as credit card or bank details to complete a job application. All communications from Sensor Tower will originate from email addresses ending in sensortower.com, and interviews will be conducted exclusively via phone or Zoom. Should any concerns arise, please reach out to us directly. Remember to include your resume when you apply.Attention Recruitment Agencies: Sensor Tower does not accept unsolicited resumes from third-party agencies. Please refrain from sending resumes to our job alias, employees, or any organizational location. Sensor Tower is not liable for any fees related to unsolicited resumes and will not compensate any third-party agency without a signed agreement.About the Role:As the Account Director in Japan, you will take ownership of the complete customer journey for our clients. Your responsibilities will include establishing strategic partnerships, driving revenue through upselling, and ensuring client renewals—these are your core KPIs. We are seeking an individual with exceptional communication skills, self-motivation, and an entrepreneurial spirit. You will act as a trusted partner and advisor to clients, helping them unlock the full potential of the Sensor Tower platform while guaranteeing high satisfaction and long-term retention. This position demands a proactive, commercially astute individual with a passion for customer success within a data-driven SaaS environment. You will collaborate with cross-functional teams including product, marketing, and support to provide a seamless and impactful customer experience. Workplace Type: Hybrid – 2 days in the office (Tuesdays and Thursdays) and 3 days working from home.

Join our team as an Account Manager at Expeditors, where you will play a pivotal role in managing customer relationships and driving business growth. Your efforts will ensure the highest level of service and satisfaction for our clients. You will collaborate closely with various departments to deliver tailored logistics solutions that meet customer needs.

Join Anaplan as an Enterprise Account Executive, where we empower organizations to enhance their business decision-making through our cutting-edge AI-driven scenario planning and analysis platform. Our mission is to enable our clients to gain a competitive edge in their respective markets.At Anaplan, we take pride in our shared commitment to our customers' success and our vibrant Winning Culture. This culture unites Anaplanners from diverse teams and regions, reflecting a dedication to innovation, excellence, and collaboration.Our clientele includes industry leaders such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among the 2,400+ global organizations that trust our top-tier platform.We foster an environment where diverse thoughts and ideas are celebrated. Every team member is encouraged to act as a leader, pursue ambitious goals, and celebrate our achievements, both large and small.With a focus on being strategy-led, values-based, and disciplined in execution, Anaplan is a place where you will feel inspired, connected, developed, and rewarded. We welcome your unique perspective—join us to shape the future together!

Join Eurofins as a Solution Sales Account Staff, where you will play a pivotal role in driving our sales initiatives and developing strong relationships with clients. Your expertise will help us deliver top-notch solutions that meet our customers' needs. We are looking for enthusiastic individuals who are eager to contribute to a dynamic team and thrive in a fast-paced environment.

Riskified is seeking an Enterprise Account Manager for a temporary position in Tokyo to cover maternity leave. This role centers on supporting enterprise clients and maintaining strong relationships throughout the assignment. Role overview The Enterprise Account Manager plays a key part in Riskified’s customer engagement efforts. The focus is on delivering attentive service and ensuring enterprise clients receive support tailored to their needs. What you will do Act as the primary point of contact for assigned enterprise accounts during the contract period Collaborate with internal teams to provide solutions that address each client’s requirements Work to strengthen long-term client relationships and drive ongoing success Requirements Experience managing enterprise-level client accounts Strong communication and relationship-building skills Ability to coordinate with cross-functional teams This is a temporary position based in Tokyo, intended as maternity leave cover.

About GenScriptGenScript Biotech Corporation (Stock Code: 1548.HK) is a leading global biotechnology group, established in 2002, with a strong international presence across North America, Europe, Greater China, and Asia Pacific. Our operations are built upon advanced gene synthesis technology, encompassing Life Science CRO services, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy solutions.GenScript is dedicated to its mission of becoming the most trusted biotech company globally, enhancing the health of humans and nature through innovative biotechnology solutions.Position: Sales Account ManagerLocation: Tokyo, JapanReport to: Head of Sales, Japan Role Description:The Sales Account Manager (SAM) will be instrumental in executing effective sales and marketing strategies to meet sales and profit targets within designated geographic areas. The ideal candidate should leverage their industry knowledge and networks to drive profitable initiatives in alignment with organizational goals.Key Responsibilities:Meet or exceed established monthly, quarterly, and annual sales and profit targets.Assist in the formulation and execution of sales strategies and tactics for products/services, exploring new markets and applications.Collaborate with Sales/Business Development Managers and Technical Account Managers to implement actions that maximize business opportunities in competitive environments.Develop and maintain strong relationships with clients to foster loyalty and repeat business.

Join us at the forefront of technology, where we are revolutionizing the data storage industry. Here, your innovative thinking will drive change, allowing you to grow alongside a team of industry leaders.This is the kind of transformative work that defines the tech sector. If you're eager to embrace limitless opportunities and make a significant impact, we invite you to become a part of our dynamic team.ARE YOU READY TO TAKE ON THIS CHALLENGE?In this role, you will:Champion our groundbreaking all-flash enterprise storage solutions and data technology, ensuring manufacturing clients in Japan fully appreciate Pure's comprehensive value proposition.Establish and nurture strong relationships with customers to continuously demonstrate Pure's value, striving for the highest customer satisfaction ratings in the industry.Lead pursuit teams and create strategic account plans to ensure all internal resources are aligned to successfully acquire new Pure customers.Drive and maintain a robust sales pipeline to meet or exceed quarterly and annual sales targets.