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Join our dynamic team at arhs as a User Support Specialist, where you will play a crucial role in delivering exceptional support to our clients. In this position, you will assist users with technical inquiries, troubleshoot issues, and provide effective solutions to enhance their experience.
You will be the first point of contact for users facing challenges and will work diligently to ensure their queries are resolved promptly and efficiently. If you are passionate about technology and customer service, we want to hear from you!
Join our dynamic team at arhs as a User Support Specialist, where you will play a crucial role in delivering exceptional support to our clients. In this position, you will assist users with technical inquiries, troubleshoot issues, and provide effective solutions to enhance their experience.You will be the first point of contact for users facing challenges a…
Location: Poland About Us: RTB House is a cutting-edge performance demand-side platform (DSP) harnessing the power of proprietary Deep Learning AI algorithms to enhance brand growth. As a leader in performance marketing, we utilize Deep Learning techniques across the entire purchase funnel to deliver exceptional results. Founded in 2012 and operating in over 90 markets, RTB House is committed to innovation with a privacy-first approach, emphasizing first-party advertising. We provide comprehensive, Deep Learning-driven AdTech products and solutions designed to maximize conversions, attract new customers, foster engagement, and stimulate long-term demand for our global clientele. As a member of our IT Support Team, you will play a pivotal role in establishing and maintaining the technical backbone of our daily operations. In the position of IT Support Specialist, you will be the primary point of contact for more than 1500 associates, serving as a vital link between complex technology and its users. If you're passionate about solving diverse technical challenges, managing ticket workflows, and delivering exceptional internal customer service, this opportunity is tailored for you. Your Responsibilities: Manage and maintain the IT infrastructure across the office, ensuring optimal availability and performance for over 1500 users. Assist internal users by diagnosing hardware and software issues, both on-site and remotely. Configure and manage network devices (including switches and printers), workstations, and access control systems. Enhance automation by creating tools to streamline routine IT processes and repetitive tasks. Guarantee security and stability through proactive network monitoring, backup management, and system auditing. Collaborate with the IT team to assess and implement the most effective hardware and software solutions to meet the company's evolving needs.
At Asana, our commitment to security is integral to our vision of empowering humanity by streamlining collaboration across teams globally. Our dedicated security team safeguards our employees, users, and customers by proactively tackling threats and nurturing a security-centric culture throughout our operations and product offerings.We are on the hunt for a passionate Security Engineer to join our Red Team in Warsaw. In this pivotal role, you will become an essential member of our security operations within a vital engineering hub. You will collaborate directly with IT, infrastructure, and product teams to design and deliver secure software solutions. Your expertise will be critical in enhancing our security practices through comprehensive security reviews and penetration testing of our products and internal applications, effectively mitigating various classes of vulnerabilities while instilling a security-first approach across the organization.This position is based in our Warsaw office, following a hybrid work model with designated in-office days on Monday, Tuesday, and Thursday.We provide a Contract of Employment (UoP) for our employees in Poland.
About Growe Growe is a business advisory and services group focused on the iGaming and Entertainment sectors. The company develops strategies and scalable solutions to help businesses adapt, enter new markets, and build long-term success. Role Overview: Support Team Lead Based in Warsaw, the Support Team Lead manages a team of Level 1 support engineers working around the clock in a 24/7 shift system. This position centers on ensuring reliable support operations, meeting Service Level Agreements (SLAs), and strengthening incident management practices. Key Responsibilities Lead and supervise a team of Level 1 support engineers in a 24/7 shift environment. Maintain high standards for support operations and ensure all SLAs are met. Act as the main escalation point for critical incidents. Improve incident management processes and workflows. Encourage operational excellence and drive continuous improvement efforts. Collaborate closely with Level 2/Level 3, Site Reliability Engineering (SRE), and DevOps teams. Build and support a strong, accountable, and high-performing support team.
Nord Security is seeking a Senior UX/UI Designer to join the Saily team in Warsaw. This position centers on shaping the user experience and interface for mobile applications. The main goal is to design interfaces that are both intuitive and visually appealing, supporting user engagement and satisfaction. Role overview This role involves working closely with cross-functional teams to develop and refine mobile app interfaces. The Senior UX/UI Designer translates user needs and research insights into practical design solutions, always keeping the end user in mind. What you will do Collaborate with teams across disciplines to create and improve mobile app interfaces Turn research findings and user needs into effective design concepts Conduct user research to better understand behaviors and preferences Gather feedback and use it to iterate on designs, raising product quality Requirements Proven experience designing UX/UI for mobile applications Ability to convert user insights into engaging, user-friendly designs Comfortable receiving feedback and iterating to improve results Strong collaboration skills with product, engineering, and other teams
Join moss as a Senior Mobile Engineer specializing in Android development. We are seeking a passionate and innovative engineer to lead our mobile projects, enhance user experience, and contribute to a dynamic team. Your expertise will help shape the future of our mobile applications, ensuring they are robust, user-friendly, and scalable.
This role operates under the Company’s hybrid work arrangement, requiring employees to be present in the Krakow Office on Fabryczna Street at least three days a week.About the RoleThe Lead Helpdesk Engineer will collaborate closely with a skilled team of IT and security professionals. This position offers the chance to expand your knowledge with cutting-edge technologies, including Tanium’s products.The Lead Helpdesk Engineer plays a pivotal role in ensuring that our IT team and Tanium employees have the necessary access and resources to fulfill their objectives. The ideal candidate will thrive in a collaborative environment, providing support to our end-users while also contributing to the growth of our local IT team. Success in this role requires a commitment to quality and excellence.Key ResponsibilitiesAct as the escalation point for hardware, software, network, and system-related issues.Diagnose and troubleshoot issues across endpoints, operating systems, identity and access, SaaS applications, and basic networking.Assist in building and developing a local team of engineers focused on enhancing the technology experiences of employees worldwide.Establish ticket triage standards, prioritization protocols, and escalation paths.Ensure consistent troubleshooting methodologies and high-quality ticket resolution in line with Service Level Agreements (SLAs).Maintain and optimize daily helpdesk operations and queue management.Create and update knowledge base articles, identifying documentation gaps and leveraging documentation as an operational tool.Provide technical guidance and mentoring to helpdesk engineers.Serve as a local resource for supporting engineering environments with assistance from global counterparts.Collaborate with other leaders to identify automation opportunities, conduct tool assessments, and develop strategies for operational enhancements.Communicate ongoing issues, capacity challenges, and lead root cause analyses for systemic problems.Participate in operations and incident reviews as well as strategic planning sessions.
At Ocado Technology, we design innovative products to fulfill the unique requirements of our global partners. Our advancements span across e-commerce software, automated warehouse solutions, robotics, and optimized delivery systems, transforming the online grocery sector and beyond.In Poland, our team of over 700 talented technologists operates locally in Wrocław and Kraków, working collaboratively to push the boundaries of technology.ROLEWe are in search of a highly skilled iOS Software Engineer to join our dynamic team. In this position, you will engage in various software development initiatives, focusing on creating efficient, high-quality code while developing, maintaining, deploying, and supporting robust software systems. Your contributions will be integral in achieving business goals and supporting the overarching objectives of Ocado Technology.Key Responsibilities:Develop the mobile iOS application (primarily focused on new features).Write and maintain automated test suites.Collaborate effectively within the team and cross-functionally to meet business objectives.DEPARTMENTThe Ecommerce department is dedicated to enhancing shopping experiences for our retail partners’ customers by providing tools that facilitate personalized omni-channel experiences. Our smart technology ensures an optimized and profitable checkout process, minimizing abandonment rates and enhancing order processing efficiency.ROLES & RESPONSIBILITIES:Your primary responsibility will be to participate effectively in all stages of the systems development life cycle, including:Requirements analysis.Software and data design.Software construction (coding).Deployment of production-ready code.Maintenance and support of existing systems.Investigation and resolution of production issues.Performance tuning.Code review and change control.
About Teramind Teramind specializes in Insider Risk Management and User Behavior Analytics. Over 10,000 organizations worldwide rely on our platform to protect sensitive data from insider threats. The company values inclusion, flexibility, and teamwork, aiming to create a respectful and supportive workplace. Role Overview The Customer Support Specialist joins Teramind's Support team to provide responsive and thoughtful assistance to customers. This position focuses on chat and email support, working closely with colleagues across departments to ensure a strong product experience. The role follows a Monday to Friday schedule, 9 AM to 5 PM CET, based in Poland. What You Will Do Provide technical support to a wide range of customers. Maintain high customer satisfaction while managing expectations. Build deep knowledge of Teramind’s products and features. Assess support issues, resolving or escalating tickets as needed. Communicate clearly with both technical and non-technical users across various technologies. Spot recurring issues in support requests and help develop lasting solutions. Qualifications At least 2 years of experience in technical support or a related area. Comfortable working with Linux, macOS, and Windows systems. Familiar with PostgreSQL. Experience using cloud platforms such as Azure or AWS. Knowledge of Intercom or similar ticketing tools. Understanding of B2B SaaS, IT security, and data management solutions. Skilled at explaining technical concepts to various audiences. Strong interpersonal and communication abilities.
Join our dynamic team at Alpha Technologies Inc, where you will play a pivotal role in supporting our management and administration functions. Your primary responsibilities will include coordinating the hiring process across multiple teams, securing necessary approvals, collaborating with HR for effective recruitment, and generating reports on space utilization and recruitment metrics.You will oversee the onboarding process for new employees, ensuring they have the necessary user accounts and access rights, while also assisting them in navigating company protocols. As the administrative backbone of our rapidly expanding IT department, you will serve as the primary point of contact for other IT divisions.Your role will also involve creating purchase orders for essential hardware and software within our internal systems and managing the supply of departmental equipment. Additionally, you will be responsible for generating and coordinating departmental communications, such as newsletters, to keep everyone informed.
Join Capco as a QA Engineer for Mobile Applications, where you will play a crucial role in ensuring the quality and performance of our innovative mobile solutions. You will collaborate with a talented team of developers and stakeholders, leveraging cutting-edge technologies to deliver exceptional user experiences. Your expertise in mobile app testing will be vital in driving our quality assurance processes, identifying issues, and implementing solutions to enhance product performance.
HelloFresh is looking for a Senior Staff Mobile Engineer to guide the creation of mobile client applications. This position centers on building features that improve the experience for customers using HelloFresh’s mobile products. Role overview This role takes the technical lead on mobile development projects. The Senior Staff Mobile Engineer works closely with colleagues from different teams to design, build, and refine mobile applications. The focus is on delivering reliable, high-performing, and user-friendly solutions. Key responsibilities Lead the development of mobile client applications Collaborate with cross-functional teams throughout the design and implementation process Ensure mobile solutions are scalable, performant, and easy to use Location This position is based in Warszawa, Masovian Voivodeship, Poland.
We are seeking a skilled Level 2 Desktop Support Analyst to join our dynamic team at Alpha Technologies Inc. in Wrocław. In this role, you will provide exceptional support to users across multiple locations, ensuring their technical issues are resolved efficiently and effectively. You will be responsible for remote and on-site troubleshooting, utilizing a ticketing system to monitor and address user incidents. Your expertise in software applications, particularly Microsoft Office and Windows 7, will be invaluable in assisting users to navigate advanced features and optimize their productivity.If you're interested in this opportunity, please send your resume to vince@alphait.us. Additionally, include the following information:Daily bill rate or monthly salary expectationsCurrent locationContact numberEmail addressAvailability for a telephonic interview within the next two weeksAny availability restrictionsNotice periodUpdated resume
Important Notice Regarding Application and Interview Integrity: It is illegal to impersonate another person while applying for a position or participating in interviews at Precisely Software Incorporated. Any fraudulent actions identified by Precisely may result in rejection of the application, rescinding of offers, termination of employment, and potential legal action against impersonators.Precisely is a global leader in data integrity, enabling organizations to make confident decisions based on trusted data through a unique blend of innovative software, data enrichment products, and strategic services. Joining our team means being part of a company that prioritizes innovation and exceptional support, helping clients enhance revenue, reduce costs, and mitigate risks. With over 12,000 clients, including 95 of the Fortune 100, Precisely employs 2,500 individuals who uphold our core values: Openness, Determination, Individuality, and Collaboration. We are dedicated to fostering career growth and providing learning opportunities within a diverse and inclusive work environment across 30 countries and 20 offices worldwide. Discover why now is the perfect time to join Precisely!Role Overview: The Solution Engineer is a key technical professional within the Sales Engineering organization, enhancing operational effectiveness by providing high-quality technical support. This role is essential in maintaining assets and environments, enabling Sales Engineers to efficiently progress and close opportunities. The Solution Engineer will proactively research and create innovative solutions while collaborating with Solution Architects and Sales Engineers to ensure alignment, promote knowledge sharing, and drive enablement.Key Responsibilities:Collaborate with Solution Architects and Sales Engineers to identify strategic solutionsDesign, develop, and maintain reusable product demonstrations, environments, and technical assetsCommunicate the value and advantages of solutions effectively in both technical and business contextsProvide high-quality technical support to Sales and Sales Engineering teams as needed
About HelloFresh and HelloTech HelloFresh is a global food solutions company with a presence in Warsaw and across the world. The HelloTech organization brings together more than 1,000 technology professionals who build and maintain the digital products behind HelloFresh’s meal kits, ready-to-eat meals, and specialty offerings like pet food and premium meats & seafood. Technology is at the core of HelloFresh’s subscription-based, direct-to-consumer model. Teams develop customer-facing apps, personalization features, pricing and demand forecasting tools, supply chain systems, and solutions to help reduce food waste. Each HelloFresh brand operates independently to serve unique customer groups, but all share technology platforms, data, and operational standards developed by HelloTech. Role Overview: Senior Application Security Engineer Based in Warsaw, the Senior Application Security Engineer will join HelloTech’s international team. This role focuses on building and securing scalable, data-driven products used by millions of customers each month. The work involves close collaboration with colleagues across different markets and specialties, using a modern technology stack to support the entire HelloFresh food experience, from discovery and ordering to delivery and enjoyment. Working from the Warsaw office means direct involvement in shaping the platforms and tools that power HelloFresh’s global operations, with a strong emphasis on security, reliability, and innovation.
Dentons Business Services EMEA serves as the operational backbone of Dentons, supporting the world’s largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa.As an integral part of Dentons' extensive global network, our EMEA business services team is pivotal in fostering efficiency, innovation, and collaboration.At Dentons Business Services EMEA, we are dedicated to excellence in providing legal professionals with state-of-the-art solutions. Our vibrant and diverse team works collaboratively to deliver a broad spectrum of services, including finance, IT, human resources, marketing, and more. We take pride in cultivating a culture of continuous improvement and adaptability.Your role will involve supporting employees based in the UK and Ireland, aligning your work schedule with UK working hours, and adhering to the UK calendar of bank holidays.RoleAs a Billing Support Specialist, you will assist a PRM (People, Reward, Mobility) partner and their PSE (Practice Support Executive) to provide exceptional service focused on billing as well as offering support with finance-related tasks and administrative functions. This position will collaborate closely with our accounts team to ensure the smooth operation of the billing process. You may also assist with similar tasks for other partners and fee earners within the PRM team as required.ResponsibilitiesFinancial AdministrationUtilizing Elite software to facilitate the billing process.Overseeing the processing of bills, reports, meetings, and communications.Managing multi-jurisdictional retainers and projects, including:- Coordinating with international offices and third-party law firms to gather hours updates and monthly invoices.- Preparing hours updates for clients.- Drafting monthly retainer invoices.Assisting fee earners with closing InTapp entries and providing support with narratives when necessary.Logging third-party invoices as disbursements.Routine Organisation and PlanningParticipating in meetings and managing workloads to meet billing deadlines.Matter Opening AdministrationSupporting the completion of NBI forms.Coordinating routine conflicts and AML checks.Ensuring all parties lists and contact lists are prepared and maintained.General AdministrationProviding assistance with general process-driven tasks as required.
We are seeking a talented and motivated Staff Software Engineer specializing in React Native to join our dynamic team at Box, Inc. In this role, you will be instrumental in developing innovative mobile applications that enhance user experience and drive engagement.Your responsibilities will include collaborating with cross-functional teams to define and design new features, maintaining existing applications, and ensuring code quality through best practices and testing.
This is a full-time role based in our Warsaw hub (5 days per week). In this capacity, you will represent the IT department for our expanding Warsaw team while also contributing to global IT operations and collaborating with colleagues across various locations.About SuperhumanGrammarly is now a part of Superhuman, an innovative AI productivity platform dedicated to unlocking the superhuman potential in everyone. Superhuman's suite of applications and agents brings AI to the workplace, seamlessly integrating with over 1 million applications and websites. Our product offerings include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that comprehends context and delivers automated support. Established in 2009, Superhuman empowers over 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally to minimize busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.The OpportunityWe are seeking an IT Helpdesk Engineer to join our Warsaw team and act as the primary IT contact for our growing hub. In this role, you will ensure efficient IT operations, support events and large meetings, and help provide an outstanding employee experience from day one.What makes this role exciting:Global impact, local ownership: You will manage the IT experience for the Warsaw hub while also addressing global support requests, troubleshooting, and resolving tickets for Superhuman team members worldwide.Shape the hub's IT future: As a pivotal figure in our Warsaw operations, you will have direct input on scaling IT infrastructure, optimizing workflows, and enhancing the employee experience as the hub expands.Work with modern tools and systems: You will manage and enhance systems across Okta, Jamf, Google Workspace, Zoom, and additional enterprise platforms, ensuring your skills remain sharp and your toolkit current.Cross-functional collaboration: Collaborate with teams across People Operations, Workplace Experience, and Engineering to deliver seamless onboarding experiences, support company events, and drive IT initiatives.In this role, you will:Provide first-level IT support to team members, troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with AV equipment setup and configuration.Contribute to the global IT support queue, resolving end-user tickets for Superhuman team members.
Join a dynamic and rapidly growing international marketing firm that stands as a key player in the iGaming sector, with a strong commitment to expanding its footprint across Asia. Our team specializes in comprehensive market research, strategic business planning, and executing high-impact digital marketing campaigns that keep our clients at the forefront of this highly competitive industry.As a VIP Customer Support Representative, you will:Engage with customers through live chat or email, addressing inquiries related to account management, payments, gaming, bonuses, and navigating our platform.Provide clarity on betting odds, settlement processes, and the calculation of winnings.Assist customers with deposit, withdrawal, and other payment-related issues.Ensure customer compliance with regulatory standards, including age verification, responsible gambling limits, and local legislation.Support customers in establishing limits for deposits, bets, or losses, and offer resources for responsible gambling.
Join our dynamic team at Tanium as a Senior Helpdesk Engineer and play a pivotal role in enhancing our customer support experience. You will be responsible for providing top-tier technical assistance and ensuring that our clients receive the highest quality of service. This is an exciting opportunity for you to leverage your expertise in IT support and help shape our service offerings.
Join our dynamic team at arhs as a User Support Specialist, where you will play a crucial role in delivering exceptional support to our clients. In this position, you will assist users with technical inquiries, troubleshoot issues, and provide effective solutions to enhance their experience.You will be the first point of contact for users facing challenges a…
Location: Poland About Us: RTB House is a cutting-edge performance demand-side platform (DSP) harnessing the power of proprietary Deep Learning AI algorithms to enhance brand growth. As a leader in performance marketing, we utilize Deep Learning techniques across the entire purchase funnel to deliver exceptional results. Founded in 2012 and operating in over 90 markets, RTB House is committed to innovation with a privacy-first approach, emphasizing first-party advertising. We provide comprehensive, Deep Learning-driven AdTech products and solutions designed to maximize conversions, attract new customers, foster engagement, and stimulate long-term demand for our global clientele. As a member of our IT Support Team, you will play a pivotal role in establishing and maintaining the technical backbone of our daily operations. In the position of IT Support Specialist, you will be the primary point of contact for more than 1500 associates, serving as a vital link between complex technology and its users. If you're passionate about solving diverse technical challenges, managing ticket workflows, and delivering exceptional internal customer service, this opportunity is tailored for you. Your Responsibilities: Manage and maintain the IT infrastructure across the office, ensuring optimal availability and performance for over 1500 users. Assist internal users by diagnosing hardware and software issues, both on-site and remotely. Configure and manage network devices (including switches and printers), workstations, and access control systems. Enhance automation by creating tools to streamline routine IT processes and repetitive tasks. Guarantee security and stability through proactive network monitoring, backup management, and system auditing. Collaborate with the IT team to assess and implement the most effective hardware and software solutions to meet the company's evolving needs.
At Asana, our commitment to security is integral to our vision of empowering humanity by streamlining collaboration across teams globally. Our dedicated security team safeguards our employees, users, and customers by proactively tackling threats and nurturing a security-centric culture throughout our operations and product offerings.We are on the hunt for a passionate Security Engineer to join our Red Team in Warsaw. In this pivotal role, you will become an essential member of our security operations within a vital engineering hub. You will collaborate directly with IT, infrastructure, and product teams to design and deliver secure software solutions. Your expertise will be critical in enhancing our security practices through comprehensive security reviews and penetration testing of our products and internal applications, effectively mitigating various classes of vulnerabilities while instilling a security-first approach across the organization.This position is based in our Warsaw office, following a hybrid work model with designated in-office days on Monday, Tuesday, and Thursday.We provide a Contract of Employment (UoP) for our employees in Poland.
About Growe Growe is a business advisory and services group focused on the iGaming and Entertainment sectors. The company develops strategies and scalable solutions to help businesses adapt, enter new markets, and build long-term success. Role Overview: Support Team Lead Based in Warsaw, the Support Team Lead manages a team of Level 1 support engineers working around the clock in a 24/7 shift system. This position centers on ensuring reliable support operations, meeting Service Level Agreements (SLAs), and strengthening incident management practices. Key Responsibilities Lead and supervise a team of Level 1 support engineers in a 24/7 shift environment. Maintain high standards for support operations and ensure all SLAs are met. Act as the main escalation point for critical incidents. Improve incident management processes and workflows. Encourage operational excellence and drive continuous improvement efforts. Collaborate closely with Level 2/Level 3, Site Reliability Engineering (SRE), and DevOps teams. Build and support a strong, accountable, and high-performing support team.
Nord Security is seeking a Senior UX/UI Designer to join the Saily team in Warsaw. This position centers on shaping the user experience and interface for mobile applications. The main goal is to design interfaces that are both intuitive and visually appealing, supporting user engagement and satisfaction. Role overview This role involves working closely with cross-functional teams to develop and refine mobile app interfaces. The Senior UX/UI Designer translates user needs and research insights into practical design solutions, always keeping the end user in mind. What you will do Collaborate with teams across disciplines to create and improve mobile app interfaces Turn research findings and user needs into effective design concepts Conduct user research to better understand behaviors and preferences Gather feedback and use it to iterate on designs, raising product quality Requirements Proven experience designing UX/UI for mobile applications Ability to convert user insights into engaging, user-friendly designs Comfortable receiving feedback and iterating to improve results Strong collaboration skills with product, engineering, and other teams
Join moss as a Senior Mobile Engineer specializing in Android development. We are seeking a passionate and innovative engineer to lead our mobile projects, enhance user experience, and contribute to a dynamic team. Your expertise will help shape the future of our mobile applications, ensuring they are robust, user-friendly, and scalable.
This role operates under the Company’s hybrid work arrangement, requiring employees to be present in the Krakow Office on Fabryczna Street at least three days a week.About the RoleThe Lead Helpdesk Engineer will collaborate closely with a skilled team of IT and security professionals. This position offers the chance to expand your knowledge with cutting-edge technologies, including Tanium’s products.The Lead Helpdesk Engineer plays a pivotal role in ensuring that our IT team and Tanium employees have the necessary access and resources to fulfill their objectives. The ideal candidate will thrive in a collaborative environment, providing support to our end-users while also contributing to the growth of our local IT team. Success in this role requires a commitment to quality and excellence.Key ResponsibilitiesAct as the escalation point for hardware, software, network, and system-related issues.Diagnose and troubleshoot issues across endpoints, operating systems, identity and access, SaaS applications, and basic networking.Assist in building and developing a local team of engineers focused on enhancing the technology experiences of employees worldwide.Establish ticket triage standards, prioritization protocols, and escalation paths.Ensure consistent troubleshooting methodologies and high-quality ticket resolution in line with Service Level Agreements (SLAs).Maintain and optimize daily helpdesk operations and queue management.Create and update knowledge base articles, identifying documentation gaps and leveraging documentation as an operational tool.Provide technical guidance and mentoring to helpdesk engineers.Serve as a local resource for supporting engineering environments with assistance from global counterparts.Collaborate with other leaders to identify automation opportunities, conduct tool assessments, and develop strategies for operational enhancements.Communicate ongoing issues, capacity challenges, and lead root cause analyses for systemic problems.Participate in operations and incident reviews as well as strategic planning sessions.
At Ocado Technology, we design innovative products to fulfill the unique requirements of our global partners. Our advancements span across e-commerce software, automated warehouse solutions, robotics, and optimized delivery systems, transforming the online grocery sector and beyond.In Poland, our team of over 700 talented technologists operates locally in Wrocław and Kraków, working collaboratively to push the boundaries of technology.ROLEWe are in search of a highly skilled iOS Software Engineer to join our dynamic team. In this position, you will engage in various software development initiatives, focusing on creating efficient, high-quality code while developing, maintaining, deploying, and supporting robust software systems. Your contributions will be integral in achieving business goals and supporting the overarching objectives of Ocado Technology.Key Responsibilities:Develop the mobile iOS application (primarily focused on new features).Write and maintain automated test suites.Collaborate effectively within the team and cross-functionally to meet business objectives.DEPARTMENTThe Ecommerce department is dedicated to enhancing shopping experiences for our retail partners’ customers by providing tools that facilitate personalized omni-channel experiences. Our smart technology ensures an optimized and profitable checkout process, minimizing abandonment rates and enhancing order processing efficiency.ROLES & RESPONSIBILITIES:Your primary responsibility will be to participate effectively in all stages of the systems development life cycle, including:Requirements analysis.Software and data design.Software construction (coding).Deployment of production-ready code.Maintenance and support of existing systems.Investigation and resolution of production issues.Performance tuning.Code review and change control.
About Teramind Teramind specializes in Insider Risk Management and User Behavior Analytics. Over 10,000 organizations worldwide rely on our platform to protect sensitive data from insider threats. The company values inclusion, flexibility, and teamwork, aiming to create a respectful and supportive workplace. Role Overview The Customer Support Specialist joins Teramind's Support team to provide responsive and thoughtful assistance to customers. This position focuses on chat and email support, working closely with colleagues across departments to ensure a strong product experience. The role follows a Monday to Friday schedule, 9 AM to 5 PM CET, based in Poland. What You Will Do Provide technical support to a wide range of customers. Maintain high customer satisfaction while managing expectations. Build deep knowledge of Teramind’s products and features. Assess support issues, resolving or escalating tickets as needed. Communicate clearly with both technical and non-technical users across various technologies. Spot recurring issues in support requests and help develop lasting solutions. Qualifications At least 2 years of experience in technical support or a related area. Comfortable working with Linux, macOS, and Windows systems. Familiar with PostgreSQL. Experience using cloud platforms such as Azure or AWS. Knowledge of Intercom or similar ticketing tools. Understanding of B2B SaaS, IT security, and data management solutions. Skilled at explaining technical concepts to various audiences. Strong interpersonal and communication abilities.
Join our dynamic team at Alpha Technologies Inc, where you will play a pivotal role in supporting our management and administration functions. Your primary responsibilities will include coordinating the hiring process across multiple teams, securing necessary approvals, collaborating with HR for effective recruitment, and generating reports on space utilization and recruitment metrics.You will oversee the onboarding process for new employees, ensuring they have the necessary user accounts and access rights, while also assisting them in navigating company protocols. As the administrative backbone of our rapidly expanding IT department, you will serve as the primary point of contact for other IT divisions.Your role will also involve creating purchase orders for essential hardware and software within our internal systems and managing the supply of departmental equipment. Additionally, you will be responsible for generating and coordinating departmental communications, such as newsletters, to keep everyone informed.
Join Capco as a QA Engineer for Mobile Applications, where you will play a crucial role in ensuring the quality and performance of our innovative mobile solutions. You will collaborate with a talented team of developers and stakeholders, leveraging cutting-edge technologies to deliver exceptional user experiences. Your expertise in mobile app testing will be vital in driving our quality assurance processes, identifying issues, and implementing solutions to enhance product performance.
HelloFresh is looking for a Senior Staff Mobile Engineer to guide the creation of mobile client applications. This position centers on building features that improve the experience for customers using HelloFresh’s mobile products. Role overview This role takes the technical lead on mobile development projects. The Senior Staff Mobile Engineer works closely with colleagues from different teams to design, build, and refine mobile applications. The focus is on delivering reliable, high-performing, and user-friendly solutions. Key responsibilities Lead the development of mobile client applications Collaborate with cross-functional teams throughout the design and implementation process Ensure mobile solutions are scalable, performant, and easy to use Location This position is based in Warszawa, Masovian Voivodeship, Poland.
We are seeking a skilled Level 2 Desktop Support Analyst to join our dynamic team at Alpha Technologies Inc. in Wrocław. In this role, you will provide exceptional support to users across multiple locations, ensuring their technical issues are resolved efficiently and effectively. You will be responsible for remote and on-site troubleshooting, utilizing a ticketing system to monitor and address user incidents. Your expertise in software applications, particularly Microsoft Office and Windows 7, will be invaluable in assisting users to navigate advanced features and optimize their productivity.If you're interested in this opportunity, please send your resume to vince@alphait.us. Additionally, include the following information:Daily bill rate or monthly salary expectationsCurrent locationContact numberEmail addressAvailability for a telephonic interview within the next two weeksAny availability restrictionsNotice periodUpdated resume
Important Notice Regarding Application and Interview Integrity: It is illegal to impersonate another person while applying for a position or participating in interviews at Precisely Software Incorporated. Any fraudulent actions identified by Precisely may result in rejection of the application, rescinding of offers, termination of employment, and potential legal action against impersonators.Precisely is a global leader in data integrity, enabling organizations to make confident decisions based on trusted data through a unique blend of innovative software, data enrichment products, and strategic services. Joining our team means being part of a company that prioritizes innovation and exceptional support, helping clients enhance revenue, reduce costs, and mitigate risks. With over 12,000 clients, including 95 of the Fortune 100, Precisely employs 2,500 individuals who uphold our core values: Openness, Determination, Individuality, and Collaboration. We are dedicated to fostering career growth and providing learning opportunities within a diverse and inclusive work environment across 30 countries and 20 offices worldwide. Discover why now is the perfect time to join Precisely!Role Overview: The Solution Engineer is a key technical professional within the Sales Engineering organization, enhancing operational effectiveness by providing high-quality technical support. This role is essential in maintaining assets and environments, enabling Sales Engineers to efficiently progress and close opportunities. The Solution Engineer will proactively research and create innovative solutions while collaborating with Solution Architects and Sales Engineers to ensure alignment, promote knowledge sharing, and drive enablement.Key Responsibilities:Collaborate with Solution Architects and Sales Engineers to identify strategic solutionsDesign, develop, and maintain reusable product demonstrations, environments, and technical assetsCommunicate the value and advantages of solutions effectively in both technical and business contextsProvide high-quality technical support to Sales and Sales Engineering teams as needed
About HelloFresh and HelloTech HelloFresh is a global food solutions company with a presence in Warsaw and across the world. The HelloTech organization brings together more than 1,000 technology professionals who build and maintain the digital products behind HelloFresh’s meal kits, ready-to-eat meals, and specialty offerings like pet food and premium meats & seafood. Technology is at the core of HelloFresh’s subscription-based, direct-to-consumer model. Teams develop customer-facing apps, personalization features, pricing and demand forecasting tools, supply chain systems, and solutions to help reduce food waste. Each HelloFresh brand operates independently to serve unique customer groups, but all share technology platforms, data, and operational standards developed by HelloTech. Role Overview: Senior Application Security Engineer Based in Warsaw, the Senior Application Security Engineer will join HelloTech’s international team. This role focuses on building and securing scalable, data-driven products used by millions of customers each month. The work involves close collaboration with colleagues across different markets and specialties, using a modern technology stack to support the entire HelloFresh food experience, from discovery and ordering to delivery and enjoyment. Working from the Warsaw office means direct involvement in shaping the platforms and tools that power HelloFresh’s global operations, with a strong emphasis on security, reliability, and innovation.
Dentons Business Services EMEA serves as the operational backbone of Dentons, supporting the world’s largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa.As an integral part of Dentons' extensive global network, our EMEA business services team is pivotal in fostering efficiency, innovation, and collaboration.At Dentons Business Services EMEA, we are dedicated to excellence in providing legal professionals with state-of-the-art solutions. Our vibrant and diverse team works collaboratively to deliver a broad spectrum of services, including finance, IT, human resources, marketing, and more. We take pride in cultivating a culture of continuous improvement and adaptability.Your role will involve supporting employees based in the UK and Ireland, aligning your work schedule with UK working hours, and adhering to the UK calendar of bank holidays.RoleAs a Billing Support Specialist, you will assist a PRM (People, Reward, Mobility) partner and their PSE (Practice Support Executive) to provide exceptional service focused on billing as well as offering support with finance-related tasks and administrative functions. This position will collaborate closely with our accounts team to ensure the smooth operation of the billing process. You may also assist with similar tasks for other partners and fee earners within the PRM team as required.ResponsibilitiesFinancial AdministrationUtilizing Elite software to facilitate the billing process.Overseeing the processing of bills, reports, meetings, and communications.Managing multi-jurisdictional retainers and projects, including:- Coordinating with international offices and third-party law firms to gather hours updates and monthly invoices.- Preparing hours updates for clients.- Drafting monthly retainer invoices.Assisting fee earners with closing InTapp entries and providing support with narratives when necessary.Logging third-party invoices as disbursements.Routine Organisation and PlanningParticipating in meetings and managing workloads to meet billing deadlines.Matter Opening AdministrationSupporting the completion of NBI forms.Coordinating routine conflicts and AML checks.Ensuring all parties lists and contact lists are prepared and maintained.General AdministrationProviding assistance with general process-driven tasks as required.
We are seeking a talented and motivated Staff Software Engineer specializing in React Native to join our dynamic team at Box, Inc. In this role, you will be instrumental in developing innovative mobile applications that enhance user experience and drive engagement.Your responsibilities will include collaborating with cross-functional teams to define and design new features, maintaining existing applications, and ensuring code quality through best practices and testing.
This is a full-time role based in our Warsaw hub (5 days per week). In this capacity, you will represent the IT department for our expanding Warsaw team while also contributing to global IT operations and collaborating with colleagues across various locations.About SuperhumanGrammarly is now a part of Superhuman, an innovative AI productivity platform dedicated to unlocking the superhuman potential in everyone. Superhuman's suite of applications and agents brings AI to the workplace, seamlessly integrating with over 1 million applications and websites. Our product offerings include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that comprehends context and delivers automated support. Established in 2009, Superhuman empowers over 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally to minimize busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.The OpportunityWe are seeking an IT Helpdesk Engineer to join our Warsaw team and act as the primary IT contact for our growing hub. In this role, you will ensure efficient IT operations, support events and large meetings, and help provide an outstanding employee experience from day one.What makes this role exciting:Global impact, local ownership: You will manage the IT experience for the Warsaw hub while also addressing global support requests, troubleshooting, and resolving tickets for Superhuman team members worldwide.Shape the hub's IT future: As a pivotal figure in our Warsaw operations, you will have direct input on scaling IT infrastructure, optimizing workflows, and enhancing the employee experience as the hub expands.Work with modern tools and systems: You will manage and enhance systems across Okta, Jamf, Google Workspace, Zoom, and additional enterprise platforms, ensuring your skills remain sharp and your toolkit current.Cross-functional collaboration: Collaborate with teams across People Operations, Workplace Experience, and Engineering to deliver seamless onboarding experiences, support company events, and drive IT initiatives.In this role, you will:Provide first-level IT support to team members, troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with AV equipment setup and configuration.Contribute to the global IT support queue, resolving end-user tickets for Superhuman team members.
Join a dynamic and rapidly growing international marketing firm that stands as a key player in the iGaming sector, with a strong commitment to expanding its footprint across Asia. Our team specializes in comprehensive market research, strategic business planning, and executing high-impact digital marketing campaigns that keep our clients at the forefront of this highly competitive industry.As a VIP Customer Support Representative, you will:Engage with customers through live chat or email, addressing inquiries related to account management, payments, gaming, bonuses, and navigating our platform.Provide clarity on betting odds, settlement processes, and the calculation of winnings.Assist customers with deposit, withdrawal, and other payment-related issues.Ensure customer compliance with regulatory standards, including age verification, responsible gambling limits, and local legislation.Support customers in establishing limits for deposits, bets, or losses, and offer resources for responsible gambling.
Join our dynamic team at Tanium as a Senior Helpdesk Engineer and play a pivotal role in enhancing our customer support experience. You will be responsible for providing top-tier technical assistance and ensuring that our clients receive the highest quality of service. This is an exciting opportunity for you to leverage your expertise in IT support and help shape our service offerings.
