Senior Analyst, Subscription Renewal & Operations

Pure StorageSanta Clara, California

On-site Full-time $134K/yr - $202K/yr

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Experience Level

Senior

Qualifications

To succeed in this role, you should possess strong analytical skills, a solid understanding of subscription models, and experience with Salesforce CPQ and billing systems. An ability to communicate complex data insights effectively and foster collaboration across multiple teams is essential. A proactive mindset and a passion for process improvement will set you apart.

About the job

Join us in an exhilarating realm of technology as we revolutionize the data storage industry. Here, you will lead with innovative ideas, evolve alongside us, and collaborate with some of the brightest minds in the field.

This is the kind of transformative work that the tech industry was built upon. If you are eager to embrace limitless opportunities and make your mark, we invite you to be part of our journey.

THE ROLE

As a key member of the Monetization Strategy and Operations team, you will take on the pivotal role of Senior Analyst, responsible for the comprehensive optimization of our essential subscription offerings (Foundation and Forever). You will independently drive operational excellence, turning complex business strategies into efficient Quote-to-Cash (QTC) processes that maximize customer lifetime value. This high-impact position within the CFO organization will see you act as the operational lead, working closely with Product Business Units, IT, and Finance to accelerate scalable subscription growth and adoption.

WHAT YOU'LL DO

Lead Product Operational Lifecycle Optimization: Take ownership of and optimize the entire operational lifecycle of Foundation and Forever offerings, performing thorough analyses on renewal and feature release processes to design, implement, and govern data-driven strategies aimed at achieving maximum efficiency.
Drive Advanced System Configuration and Integration: Independently design, configure, and roll out new subscription renewal products and operational features within our tech stack. You will serve as the go-to expert for Salesforce.com (SFDC) CPQ and relevant billing systems (e.g., Zuora) to ensure smooth, scalable integration.
Translate Data into Strategic Influence: Propel measurable business outcomes by creating and maintaining sophisticated operational dashboards and KPIs, delivering actionable, high-level insights to leadership and cross-functional teams to directly influence ongoing process improvements and automation roadmaps.
Act as Cross-Functional Subject Matter Expert (SME): Be the definitive operational SME for the Foundation and Forever renewal processes and product catalog, actively collaborating with product, sales, and finance teams to ensure organizational alignment, resolve critical configuration issues, and successfully promote the adoption of new procedures.

About Pure Storage

At Pure Storage, we are on a mission to innovate and lead the data storage industry into a new era. Our commitment to excellence drives us to foster a culture of collaboration, creativity, and progress. Join us as we change how the world manages and utilizes data.

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