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Senior Squad Manager – Loyalty (Digital Transformation)

Orion InnovationMexico City, Mexico City, Mexico
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Role Scope:The Loyalty Ecosystem Lead defines the target state, capabilities, architecture, and strategic priorities. The Squad Manager is responsible for executing that roadmap from start to finish. Please note that this position does not involve defining strategy or transformational vision, nor does it include RFP design or structural decisions; rather, it focuses on execution, sequencing, and program delivery.

About the job

At Orion Innovation, we pride ourselves on being a distinguished, award-winning global business and technology services firm. We specialize in transformative business solutions and product development, deeply grounded in digital strategy, user experience design, and engineering. Our unique blend of agility, scalability, and maturity allows us to partner with a diverse array of clients across industries such as financial services, telecommunications, media, consumer products, automotive, and more.

Senior Squad Manager – Loyalty (Digital Transformation)

We are on the lookout for an experienced Senior Squad Manager to lead the execution of Aeroméxico's Loyalty Transformation program. This pivotal role involves translating the transformational vision into actionable results while navigating a complex landscape of business, technology, and data. You will be responsible for orchestrating the execution and managing dependencies, risks, and trade-offs to ensure successful delivery.

Key Responsibilities:

1. Execution and Delivery
• Lead the execution of the Loyalty Transformation roadmap.
• Translate capabilities into actionable initiatives and delivery plans.
• Define the sequence and manage the critical path of the program.

2. Program Orchestration
• Coordinate cross-functional workflows encompassing Technology, Commercial, Finance, and Operations.

About Orion Innovation

Orion Innovation is a leading global business and technology services firm that delivers innovative solutions to transform businesses across various industries, leveraging deep expertise in technology and digital strategy.

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