About the job
The Service Desk Technician at sosi1 supports clients by resolving technical issues and answering user questions. This position is based in Wiesbaden and centers on both hardware and software troubleshooting.
Main responsibilities
- Diagnose and resolve hardware and software problems for clients
- Assist users with technical inquiries and requests
- Work to ensure technical issues are addressed promptly
Impact
By helping users and keeping systems running smoothly, this role supports efficient workflows and contributes to client satisfaction.

