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Shift Supervisor

PLS600 N Valley Mills Dr, Waco, TX
On-site Full-time

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Qualifications

Proven leadership experience in a retail environment, preferably in financial services. Strong commitment to customer service excellence and team development. Ability to implement strategies that meet store goals and enhance the customer experience. Knowledge of federal, state, and local regulations related to financial services. Excellent communication and interpersonal skills. Ability to coach and mentor team members for superior performance. High school diploma or equivalent; additional qualifications in finance or management are a plus.

About the job

Location: 600 N. Valley Mills Drive, Waco, TX 76710

About PLS®:

At PLS, we believe in the power of our people. Our commitment to exceptional service and community engagement sets us apart as a premier retail provider of financial services. Operating over 200 financial service centers in 12 states, we prioritize our customers' needs and offer convenient, transparent, and affordable financial solutions. Founded in 1997 by Bob and Dan Wolfberg, PLS is driven by a passion for excellence and a dedication to empowering individuals to better manage their financial lives.

Position Overview:

As a Shift Supervisor, you will play a pivotal role in leading our team to deliver exceptional customer service while achieving operational and financial objectives. You will perform the duties of a Customer Service Representative and assist the Assistant Store Manager in the daily operations of the store. In the absence of senior management, you will be responsible for guiding the team to ensure seamless service delivery.

About PLS

PLS® stands for People – Location – Service. We are a leading provider of financial services with a robust network of over 200 locations across 12 states. Our mission is to offer innovative, reliable, and convenient financial solutions tailored to meet the needs of our diverse clientele. Our focus on customer satisfaction and community involvement is at the heart of everything we do.

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