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Software Engineer at Aircall | Paris

AircallParis Office
On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates who possess:Solid understanding of software development principles and methodologies. Proficiency in NodeJS and Typescript. Experience with AWS or other cloud environments. A passion for building high-quality, scalable software solutions. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities.

About the job

Join Aircall, a trailblazing AI-driven customer communications platform that empowers over 22,000 companies globally to enhance revenue, expedite issue resolution, and scale their customer-facing teams. We are revolutionizing customer engagement by integrating voice, SMS, WhatsApp, and AI into a unified workspace.

Our success is rooted in a straightforward philosophy: assist teams in working smarter, not harder. With innovations like Aircall’s AI Voice Agent for automating routine calls, AI Assist for streamlining post-call tasks, and AI Assist Pro for real-time support, we enable teams to deliver their best performance. This leads to increased revenue, quicker resolutions, and a confident scaling of operations.

Headquartered in Paris, our European hub, Aircall also boasts a significant North American presence in Seattle, alongside teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. With a product that customers adore and rapid growth backed by esteemed investors, we are at the forefront of AI innovation across diverse product lines.
At Aircall, you'll become part of a dynamic organization. We are ambitious, product-focused, and driven by execution, leading to visible impacts, swift decision-making, and genuine career growth.

Our Work Culture: We are customer-centric, data-informed, and committed to achieving significant outcomes. We value ownership, continuous learning, and thoughtful agility. If you thrive in a collaborative, fast-paced environment where trust and impact are prioritized, you will feel at home here.

As a Software Engineer, you will play a vital role in designing, developing, deploying, and managing business-critical features that enhance customer value. Your daily responsibilities will include ensuring operational excellence, monitoring metrics, fostering observability, and adhering to industry best practices.

Driven by quality, excellence, and agility, you will contribute to the continuous improvement of our delivery processes. Utilizing NodeJS and Typescript for our back-end stack, tailored to meet specific needs, and always hosted on AWS, we develop resilient services that integrate seamlessly with our customers’ essential tools (CRM, Helpdesk, E-Commerce, etc.).

About Aircall

Aircall is a leading AI-powered customer communications platform that transforms how businesses engage with their customers. With a rapidly growing user base and a commitment to innovation, Aircall is redefining the landscape of customer service through seamless integration and advanced technology.

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